Senior Associate, Operations
About The EngineThe Engine supports Tough Tech founders working to solve the world’s most pressing challenges in climate, health, and advanced systems. We do this through founder programs, access to shared infrastructure and labs, and by convening a national network of corporate partners, investors, and experts.Position SummaryThe Engine Accelerator is looking for a Senior Associate of Operations to join our team in Cambridge, MA — someone who brings operational sharpness and genuine curiosity to a 165,000 square foot facility of shop, lab, and coworking space. This is a hands-on, in-person role that sits at the intersection of operational rigor and community — supporting the day-to-day rhythm of our building while helping cultivate a strong, engaged environment for the startups we serve. This is the right role for someone with an entrepreneurial mindset who thrives on variety, moves quickly, takes real ownership, and is genuinely excited to be on the ground floor of a community working on some of the hardest problems in science and technology.A Day in the Life No two days look the same in this role in this role. You might start the morning restocking supplies and coordinating with a vendor to fix a broken coffee machine, then spend the afternoon supporting a startup with their growth and expansion plans. In between, you're processing invoices, welcoming new team members to the startups in our building, assisting with programming, and finding ways to reduce operational friction so startups can stay focused on building their companies. This role is for someone who is energized by variety and takes pride in keeping things running smoothly — while staying curious about the work happening around them.Key ResponsibilitiesOperations & SystemsEnsure seamless day-to-day building operations, proactively identifying and resolving issuesSupport monthly invoicing, contracts, and related processesOversee inventory management and ordering for building supplies and shared resourcesManage building access and coordinate building trainingsCommunity ExperienceFoster a welcoming, collaborative environment for our startupsProvide on-the-ground support for programmingServe as a primary point of contact for startup inquiries and concernsProject OwnershipOwn and execute discrete projects and operational workstreams from start to finishIdentify opportunities to improve systems and workflowsCollaborate cross-functionally with internal labs, facilities, and programming teams, as well as external vendorsQualifications3-5 years of experience in operationsStrong organizational skills with the ability to manage multiple priorities and detailsA systems thinker with an entrepreneurial mindset — excited to troubleshoot, experiment, and try new approachesExcellent written and verbal communication skillsEnergized by a dynamic, on-your-feet environment — someone who enjoys meeting new people and getting a front-row seat to what startups are buildingComfortable working both independently and collaborativelyFlexible, adaptable, and eager to learn; willing to roll up their sleeves across a wide range of projectsNice to HaveExperience in or exposure to startups or similar operational rolesPlease include a resume and cover letter with your application. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.