Inside Sales (B2B/Technical/RFQ Management/Manufacturing Experience)

Please apply on our job board: https://smtcorp.com/contact-us/careers/Company DescriptionSMT Corp. is recognized as the industry leader in counterfeit electronics detection and supply chain assurance, providing mission-critical components and verification services for high-reliability applications. Role DescriptionThis is a B2B inside sales role within a technical environment, focused on managing complex RFQs, quotations, and orders from initial inquiry through delivery. You’ll act as the key link between customers, outside sales, and internal teams, ensuring all orders meet detailed technical, contractual, and quality requirements.What you'll doServe as the primary inside sales partner to outside sales, supporting complex B2B quoting, order management, and delivery executionManage the full sales process from RFQ through order entry and delivery, ensuring accuracy and adherence to customer specificationsEvaluate and respond to customer RFQs with varying and often conflicting requirements, ensuring all contractual and technical details are metGenerate detailed quotations and collaborate with outside sales on key accounts; independently manage quoting for non-key accountsCoordinate closely with manufacturing, sourcing, quality, and operations teams to ensure feasibility, compliance, and on-time deliveryMaintain strict compliance with customer RFQ requirements and SMT quality systemsCreate and manage sales orders, including routing and documentation aligned with customer and production needsActively manage order book performance, tracking delivery status and resolving issues to meet customer-specific quality and delivery expectationsLead coordination and resolution of non-conformities, balancing customer requirements with internal capabilitiesMaintain accurate and up-to-date data in CRM and other systems, including opportunity tracking and customer recordsInterface with customer web portals for order updates, documentation, and data managementSupport preparation and submission of certifications and required customer documentationAnalyze sales data and publish metrics (bookings, quotes, order performance)Support sales and marketing activities as needed (meetings, events, etc.)Qualifications:Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)Ability to effectively track and prioritize taskingMust be detail and customer orientedMust have excellent time management and communication skillsSchedule:8 hour shiftMonday to FridayEducation:High school or equivalent (Required)Experience:Customer service: 1 year (Required)Language:English (Required)Work Location: In personJob Type: Full-timeCompensation:Hourly: $24-29Plus Commission