Workers Compensation Claims Manager

Manager – Worker Compensation ClaimsTSMC Arizona’s Finance Department is responsible for activities critical to the company’s financial health and operational success.Responsibilities:Thoroughly investigates workers compensation claims reported by injured workers by contacting the injured worker, medical providers, and employer’s supervisor/manager.Assist the assigned carrier adjusters with ensuring incidents reports and/or Workers’ Comp 101 forms have been submitted in a timely manner.Distribute employee’s work restrictions to designated HR and ISEP teams.Ensure the selected Occupational Clinic(s) provide proper light duty and work restrictions based on employee’s job duties.Assist insurance adjusters with obtaining wage information if needed.Answer questions on status of claim for claimants.Directs claim file reviews and ensures adjusters have proactive claim mitigation plan to get claim to closure.Work with the legal team on complex and litigated claims to ensure cost containment.Promptly review new losses reported and contact the insurance broker to determine the plan of action and what coverages should be placed on notice.Report critical losses to management and provide updates as necessary.Coordinate and communicate needed inspections of loss with appropriate departments and insurance teams.Willingness to learn property, cargo, environmental and other business insurance coverages, and claims that would be covered under these insurance programs.Minimum Required Qualifications:8 or more years of experience in insurance claims or direct experience in a similar role.High school diploma or equivalent.Insurance designations: Associates in Claims or Risk ManagementMS Office experience (Word, Excel, Outlook)Effective negotiation skillsStrong verbal and written communication skillsAbility to prioritize workload to meet deadlinesAbility to manage multiple tasks in a fast-paced environmentOutstanding customer serviceExcellent time management skillsCandidates must be willing and able to work on-site at our Phoenix Arizona facility.Work Location: 5088 W. Innovation Circle, Phoenix, AZ 85083