Project Manager

Project Manager | Business Information ServicesLocation: Syracuse, IN (on-site or hybrid) Help Drive Technology Solutions That Power the BusinessAt POLYWOOD, technology and operational excellence work together to support innovation, growth, and continuous improvement across the organization. As a Business Information Services (BIS) Project Manager, you’ll play a key role in leading cross-functional technology initiatives that improve business processes, streamline operations, and support strategic goals.This role is ideal for someone who thrives at the intersection of business operations and technology delivery. You’ll partner closely with software development teams, business stakeholders, and operational leaders to define requirements, manage projects, improve processes, and ensure solutions are delivered successfully from concept through implementation.The ideal candidate combines strong project management skills with business analysis capabilities, process improvement experience, and the ability to communicate effectively across both technical and non-technical teams.What You’ll DoLead and manage Business Information Services projects from planning through implementation and post-launch support.Partner with business stakeholders to gather requirements, define user needs, and translate operational challenges into technology solutions.Create and maintain process maps, workflows, and documentation using tools such as Lucidchart or similar platforms.Collaborate with software development teams to define project scope, priorities, timelines, and deliverables.Develop and manage user stories, functional requirements, and acceptance criteria within Agile project environments.Support Agile and Scrum ceremonies including sprint planning, backlog refinement, stand-ups, and retrospectives.Coordinate project activities across cross-functional teams to ensure alignment, communication, and successful execution.Participate in QA testing, user acceptance testing (UAT), and validation efforts to ensure solutions meet business requirements.Track project progress, risks, issues, and dependencies using Jira and other project management tools.Support process improvement initiatives that enhance operational efficiency, scalability, and user experience.Assist with change management, user training, documentation, and communication related to system and process updates.What You BringBachelor’s degree in Information Systems, Business, Project Management, Supply Chain, Operations, or related field; or equivalent professional experience.4+ years of project management, business services, business analysis, or related experience.Experience working within Agile and Scrum software development environments.Experience partnering with software development teams on system implementations or technology projects.Strong understanding of business process mapping and workflow documentation.Experience using project management and collaboration tools such as Jira, Lucidchart, Confluence, or similar platforms.Strong communication, organizational, and problem-solving skills.Ability to manage multiple priorities and projects in a fast-paced environment.Preferred QualificationsLocated within a commutable distance to Syracuse, IN. Manufacturing industry experience strongly preferred.Experience supporting ERP platforms, operational technologies, or enterprise business applications.Familiarity with QA testing, user acceptance testing, and software implementation processes.Experience writing user stories, acceptance criteria, and functional documentation.PMP, Scrum Master, or Agile certification preferred.Experience supporting cross-functional operational and technology initiatives.How You’ll SucceedYou effectively bridge the gap between business needs and technical solutions.You bring structure, organization, and accountability to projects and cross-functional initiatives.You communicate clearly and confidently with both technical and non-technical stakeholders.You proactively identify risks, dependencies, and process improvement opportunities.You thrive in collaborative, fast-paced environments focused on continuous improvement.You build strong working relationships and maintain a customer-focused mindset throughout project delivery.Why You’ll Love Working With UsBe part of a company committed to sustainability, innovation, and manufacturing.Lead meaningful projects that directly impact operational performance and business growth.Collaborate with talented teams across technology, operations, manufacturing, and business functions.Work in a culture that values ownership, teamwork, accountability, and continuous improvement.Grow your career in an organization that invests in people and long-term success.About UsPOLYWOOD is the industry leader in sustainable outdoor furniture, proudly made in the USA using recycled materials. Headquartered in Indiana, we design and manufacture durable outdoor furniture that combines timeless style with environmental responsibility.Our culture is built on collaboration, accountability, innovation, and doing the right thing for our customers, employees, and communities. At POLYWOOD, we build products and careers designed to last.POLYWOOD is an equal opportunity employer committed to creating an inclusive environment for all employees.