Retail Customer Service Rep 2

Title: Retail Customer Service Rep 2 - RCSR2Location: Anniston, AL 36201Duration: 1 year Contract Work Schedule: StandardNoteEmployee benefits may include, but are not limited to, health insurance (medical, dental, and vision), a 401(k)-retirement plan, and paid sick leave, in accordance with applicable federal, state, and local laws and company policy. Eligibility and benefit offerings may vary based on employment status and work location.Job DescriptionA Retail Customer Service Representative with 5 to 10 years' experience is responsible for providing the highest customer service for the company sales of equipment and appliances. Responds to customer inquiries and concerns and recommending them goods and services that would fit their needs. Supports the marketing campaigns and promotional strategies offered by Company (retail goods and services). Escalates high-level complaints to management for immediate resolution. Assist with product replacement when needed.