Program Management Lead

Role Description We are seeking a highly skilled Program Management Lead to drive Ōura's retail expansion into emerging markets — with a primary focus on new markets and channels across the Americas, including LATAM, Canada, and emerging opportunities within the U.S.. As the Program Management Lead for Emerging Markets, you will own a portfolio of market launches and ongoing retail operations, bringing strategic thinking, cross-functional leadership, and operational rigor to help us scale into new geographies. Develop and implement the operational support structure the core Retail Americas team needs to execute an ambitious roadmap across LATAM, Canada, and select emerging U.S. channel opportunities. Own specific Retail Americas programs running the full program lifecycle end-to-end: roadmap, resourcing, risk, and stakeholder management. Lead cross-functional coordination with Sales, Marketing, Finance, Operations, IT, Legal, and Logistics to ensure seamless execution of market entry and retail programs. Identify and assess risks specific to emerging market launches — regulatory, logistical, cultural — and develop mitigation strategies to minimize impact. Serve as the primary point of contact for program-related matters with internal stakeholders and external retail partners in market. Track key performance metrics across owned programs and provide regular reporting to senior leadership. Drive continuous improvement by identifying operational gaps and implementing scalable processes and tools across markets. Qualifications 10-12 years of proven experience in international program management, including successful oversight of complex projects across multiple countries and cultures. Deep retail expertise - account management, channel marketing, retail execution, and/or retail digital marketing. Strong leadership skills, with the ability to inspire and motivate teams towards achieving project goals and objectives. Excellent cross-cultural communication and interpersonal skills, enabling effective collaboration with diverse stakeholders. In-depth knowledge of project management methodologies, tools, and best practices, with a track record of delivering projects on time and within budget. Solid understanding of global business dynamics, geopolitical trends, and cultural nuances, with experience working in international settings. Exceptional analytical and problem-solving abilities, with a keen eye for detail and the ability to identify and mitigate risks proactively. Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously. Proficiency in project management software and tools, preferably experience working in JIRA, Confluence, Slack, and Google Docs. Willingness to travel as required to oversee program operations, build relationships, and represent the organization. Benefits Competitive salary and equity packages. Health, dental, vision insurance, and mental health resources. An Oura Ring of your own plus employee discounts for friends & family. 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off. Paid sick leave and parental leave. Oura takes a market-based approach to pay, which may vary depending on your location. Region 1: $170,000 - $200,000 Region 2: $154,700 - $182,000 Region 3: $139,400 - $164,000