Technical Support Associate

We're hiring on behalf of a Haystack partner!The Role Support the operations team in resolving technical problems within Amazon operations facilities Allocate, maintain, and troubleshoot IT equipment Handle support requests and procedures across the network Assist in training new hires Continuously learn new technologies Travel within local or regional area to support customersWhat You'll Need Experience in a dynamic environment with a high degree of customer service Ability to lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach Experience troubleshooting integrated and interdependent computer systems 1+ years of Windows, Mac or Linux Operating systems support experience Experience with CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), or AWS certifications is a bonusWhat's On Offer Competitive compensation package Comprehensive healthcare benefits starting on Day 1 Matching 401(k) program Up to 20 weeks of paid parental leaveApply via Haystack today!