IT Support Engineer (Pharma Lab)
Net2Source Inc. is an award-winning total workforce solutions company recognized by Staffing Industry Analysts for our accelerated growth of 300% in the last 3 years with over 5500+ employees globally, with over 30+ locations in the US and global operations in 32 countries. We believe in providing staffing solutions to address the current talent gap – Right Talent – Right Time – Right Place – Right Price and acting as a Career Coach to our consultants.Please go through below JD and If you are interested, kindly forward your resume to Prashant.singh@net2source.com. We will review your profile and get back to you at the earliest.Role: IT Support Engineer (Pharma Lab) Work Location: Rahway, NJ - onsiteHire Type: 11 MonthsPay Rate: $47/hr on W2 Pay Cycle: Weekly Job SummarySr Lab System Support Engineer plays a key role in supporting laboratory operations by ensuring the smooth functioning of lab systems, analytical instruments, and data workflows. This position is ideal for candidates with a background in life sciences or IT who are eager to work in a regulated pharmaceutical environment.Job Duties:• Provide first-level hands & feet support for laboratory software systems and instrument integration platforms.• Oversee daily lab activities including scheduling, equipment maintenance, and workflow optimization.• Act as a liaison between the lab and external entities (e.g., regulatory bodies, partner institutions).• User Management Activities (E.g: User Creation, Modification & Deletions etc.)• Hardware related PC/Network – Coordination with Desktop support team• Vendor communications, coordination during the System Hardware failures & any other Maintenances• Backup of the Standalone and Benchtop systems on regular basis• Application Software upgrades on the standalone systems.• Onboarding and off boarding Lab systems• Monthly patching coordination.• Backup & Restoration for the Lab systems• Lac/es Configuration• Update SOPs/ WIsKey Skills & Expertise• Good Knowledge and understanding on the GXP.• Good knowledge of Computer System Validation.• Good understanding of laboratory instruments and analytical techniques.• Familiarity with lab software systems.• Strong problem-solving and communication skills.• Ability to work in a regulated environment and follow SOPs.• Good Knowledge of Ticketing systems (ServiceNow/Remedy etc)• Good Knowledge on the Problem/Deviation/Change/CAPA Management Process.Regards,Prashant SinghSr. Account Manager - Enterprise BusinessNet2Source Inc.(201) 285 5087Office: 270 Davidson Ave, Suite 704, Somerset, NJ 08873LinkedIn: https://www.linkedin.com/in/prashant-singh-b1b23526