Preventative Maintenance Coordinator

About Welch EquipmentWelch Equipment Company is the premier provider of material handling solutions and represents equipment from the world's #1 manufacturers. Our culture of continuous improvement, or Kaizen, is embedded throughout the organization and is only one of the many "tools" to our success in supporting our employees. Our core values are: Positive Attitude Servant Leadership Kaizen 365 (getting better, together, everyday) Our goal is to provide our employees with the tools needed to build a successful career, not just a job. We provide top notch support for our technicians in the form of manufacturer training, tech support, field service supervisors, on the job training in a controlled environment, cutting-edge technology and leaders trained to support. We are seeking employees who are ready to join a culture of continuous improvement, positive attitude, and servant leadership. If that's you come build your career with us at Welch Equipment Company and let's continue to set the standard! BenefitsLow-cost Medical, Dental, Vision insurance STD, LTD, and Life insurance Accrued Paid Sick Leave and PTO 401(k) match Compensation Range: $28.00 - $32.00 / hour depending on experience Brief Position Description (Job Summary)A Maintenance Planner / Scheduler is responsible for tracking and coordinating maintenance plans to ensure efficient and timely upkeep of equipment, machinery, and facilities. They schedule work orders, allocate resources, and prioritize tasks to minimize downtime and support production goals. The role involves collaborating with our technicians, customers, and our parts department to complete at a minimum 95% scheduled / preventative maintenance on time while assisting our technicians to be as efficient as possible. Strong organizational, planning, and communication skills are essential for success in this role. Full-time, Mon-Fri 8 hour shift Job Responsibilities:Preventive Maintenance Scheduling: Using existing business system and PM scheduler, manage a master schedule for weekly, monthly, and annual maintenance checks to avoid equipment downtime. Dispatching Technicians: Assign service technicians to currently due and past due scheduled maintenance based on priority, skill level, and availability, responding to both scheduled and emergency requests. Logistics & Coordination: Coordinate with the customer / machine owner, parts department and technician to ensure required parts, tools, and materials are available for preventative maintenance and additional need repairs. Record Keeping: Maintain and update logs of maintenance activities, service calls, and equipment history in a Computerized Maintenance Management System (CMMS) or ERP. Customer/Operator Communication: Communicate with operators and warehouse supervisors to confirm service appointments, provide ETAs for scheduled and preventative maintenance service calls, and update them on equipment status. Back up to Service Dispatch when needed receive incoming customer service calls and dispatch to technicians as needed Workorder Closing & Invoicing Track technician clocked time, labor hours, and add to work order. Verify all parts used. Ability to work in a constant state of alertness and safe manner Additional duties as assigned Education and ExperienceEducation: High School Diploma or equivalent Experience: 1-4 years of experience in dispatching, fleet maintenance, or logistics (forklift-specific experience is highly preferred) Technical Knowledge: Familiarity with forklifts, Material Handling Equipment (MHE), and basic mechanical repairs Software Proficiency: Experience with MS Office (Excel) and Quipware systems. Communication: Strong verbal and written communication skills to interact with customers, technicians, other departments and management Organization: Exceptional multitasking skills and the ability to work under pressure.