Developer Engagement Lead
Overview:
Take the next step in your career now, scroll down to read the full role description and make your application. In this role you will design and operate a scalable developer engagement program inside the Product org. You will monitor and participate in developer conversations across multiple channels, turning listening into action and connecting developers with the right experts. You’ll own and optimize our developer channels and presence, expand into new communities, and build systems that bring technical voices into Datadog’s products and storytelling. You will measure impact beyond vanity metrics and drive meaningful, technical engagement that informs product and growth. Compensation / Benefitscompetitive salary and equityhealthcare and dental benefitsparental planning and mental health benefits 401(k) plan and matchpaid time offfitness reimbursements
Responsibilities:
- Build a system to listen to and engage with developer conversations across Reddit, Hacker News, Discord, GitHub, X, LinkedIn, Stack Overflow, YouTube and other platforms
- Turn monitoring into actionable workflows: triage, routing to engineers/PMs/DevRel/product experts, and escalation as needed
- Own developer channels such as @datadogdevs on X and Datadog Developers on LinkedIn, including publishing and engagement experiments
- Expand Datadog participation in places developers spend time (Discord, Reddit, Hacker News, GitHub, etc.)Define response guidelines, ownership models, and escalation paths to ensure conversations are addressed promptly
- Know when to respond as Datadog, involve an engineer, or simply listen, and pull in internal experts as needed
- Create feedback loops into Product by surfacing recurring questions, pain points, and competitive mentions
- Make it easy for Datadog engineers and technical staff to participate in conversations
- Turn releases, changelogs, demos and engineering work into developer-facing conversations
- Build measurement that matters (beyond followers/impressions): conversations joined, response coverage, sentiment, and product discovery impact
- Run experiments on platforms, formats, tooling, and engagement programs with clear hypotheses and readouts
Key requirements:
- Understanding of how developers behave online
- Proven track record building participation around an audience and scalable engagement systems
- Strong xaygatp judgment on when to participate in conversations
- Natural curiosity and instinct to analyze thread relevance
- Systems thinking to create scalable processes (monitoring, triage, escalation, reporting)
- Comfort with tooling, automation, monitoring platforms, APIs, AI, and lightweight workflows
- Ability to collaborate with engineers and technical product teams
- Ability to drive internal participation from experts rather than routine marketing tasks
- Opinionated about developer culture, platforms, formats, and internet behavior, adaptable with evidence
- CuriosityStrong judgment
- Systems thinking
- Tooling, automation, and monitoring platformsAPIs and lightweight workflowsAI-enabled monitoring and engagement