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Customer Care Representative- Bachelor's Degree Required

Customer Care RepresentativeLocation: Irvine, CA 92606Schedule: Onsite | Monday-Friday, 8:00 AM-5:00 PMTEMP TO HIRE$24/HOURAbout the OpportunityOur client is seeking a Customer Care Representative to join their team. This is an excellent entry point into a large corporate environment for candidates who enjoy solving problems, communicating with customers, and working collaboratively. Full training is provided-automotive experience not required.ResponsibilitiesCommunicate with dealerships, vehicle owners, and third parties by phone and email to resolve customer concerns.Document all interactions and case details in the CRM system.Research warranties, policies, and customer programs to ensure accurate and compliant resolutions.Partner with team members and leadership to meet department goals and support ongoing projects.RequirementsBachelor's degreeStrong written and verbal communicationProblem-solving and critical thinking skillsExcellent time-management and organizationProficiency in Microsoft Office (Outlook & Excel)Ability to type 65+ WPMCustomer-facing or office experience preferredAll qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.