Mobile Software Developer

JOIN THE ADD SYSTEMS TEAM The best companies start with the best people. Year after year, our amazing employees work together to provide our clients with industry focused software and hardware solutions along with uncompromising customer service. Our team is collaborative, driven, customer-focused, hard-working, and innovative. We are honored to share that we have been named for the following awards: Best Places to Work in New Jersey by the Best Companies Group for the past 7 years: 2018-2024! Best Places to Work in Technology by the Best Companies Group, ranked #3 for 2024! Inclusive Workplace by the Best Companies Group since July 2023, through July 2025! Top Workplace by NJ.com + Jersey’s Best for the past 5 years: 2020-2024! Gale Bott, our Owner, was named one of the Best 50 Women in Business by the Best Companies Group in 2023! This is thanks to anonymous, optional surveys filled out by our wonderful employees. What’s it like working at ADD? Here are some anonymous responses from our team. Family oriented, friendly and everyone is willing to help. I am encouraged to voice my opinion and my work is appreciated. I enjoy working with my coworkers and my manager. I have a flexible schedule and no two days are the same. I believe I have job security due to our employee tenure. I know that if I do a good job and work hard, I will be rewarded with job security and fair pay. I believe in the Company and the people who works here. I don’t think there’s anyone in the industry that matches the dedication of ADD. I have the opportunity to grow not only professionally but personally. We are always looking for great people who are eager to be part of our team! If you are looking for an exciting opportunity to grow your career, take a look at our current job postings below and submit your resume. We look forward to hearing from you! Mobile Software Developer Implementation Specialist The Implementation Specialist will work directly with existing and new customers across the entire implementation life-cycle, starting with the transition from our sales team through project planning, pre and post go-live utilization, business analysis, data conversion and initial support needs. Our implementations involve extensive analysis for database configuration for complex workflows and business profiles. This requires the Implementation Specialist to gain a deep and comprehensive understanding of our software and the Energy industry. Individuals in this role consult with the Director of Implementation and Training, peers and customer to align setup requirements and training expectations specific to the customer’s needs. The ability to communicate effectively with all employees at the customer site, from executive to clerical to operational, as well as work cross-functionally with many ADD internal resources such as Conversion Specialists, Technical Resources, Development and Support teams to round out the team approach you can expect to be a member of. RESPONSIBILITIES Travel for this role is upwards of 50%. Work closely with the Director of Implementation and Training. Define and analyze client business requirements; interpret and apply information within the scope of the project. Configure the software using workflow and business rules to allow clients to conduct their business processes. Work with Data Conversion Specialists to achieve smooth transition of legacy data. Train the end-users in how to use the software through on-site, remote and classroom-led sessions. Be an expert on the functionality and capabilities of the software, suggesting enhancement requests to the Project Management team when appropriate. Provide outstanding customer service and resolve client issues throughout the implementation process. Work with cross-functional team members including Project Managers, Data Conversion Specialists, Quality Assurance, Technical Support Analysts and other Implementation Specialists and resources. Lead user application testing with internal and client-team testing. Develop and maintain a high level of product and business knowledge. Conduct implementation analysis and training sessions with clients (remotely and at client locations) to facilitate solution configurations and interface set-up. Formulate recommendations, present, and support the configuration of system modules. Assess gaps, perform root-cause analysis, develop logical conclusions, and suggest appropriate workarounds. Perform data conversion analysis for legacy data. KNOWLEDGE AND SKILL REQUIREMENTS Must have a Valid Driver’s License Must have a Valid Passport Be Prepared for Extensive Travel in the United States and Canada Works Well in a Project Team Environment Experience in the Oil, Propane and Convenience Store industries would align well with our customer base and be a big asset for a potential candidate for this role. Excellent presentation skills Accounting Knowledge a Plus Minimum of 1 year experience working with complex software applications as a super user, configuration/implementation or support analyst and/or trainer. Prior customer implementation related experience preferred Prior experience in an external client facing role a plus Ability to work effectively with individuals to identify solutions and manage competing or conflicting customer stakeholder requests Outstanding verbal and written communication skills a must with ability to deliver effective presentations and training covering complex information to audiences of all levels Innovative problem solving skills Outstanding detail-oriented and organizational skills a must Self-starter with demonstrated ability to work independently, be resourceful, and set priorities appropriately Proficient in Microsoft Office Suite (Word, Excel, Outlook, Access, and Power Point) BENEFITS Competitive Compensation Health, Dental and Vision Insurance Optional Disability Insurance Optional Flexible Spending Accounts Life Insurance 401k Paid Vacations and Holidays