Front Desk Patient Services Representative

Become a member of our collaborative team of caring and compassionate professionals at Master Center for Addiction Medicine and you will be joining the field of comprehensive outpatient addiction medicine treatment, one of the fastest growing fields of medicine today.Master Center for Addiction Medicine is a private, outpatient addiction medicine treatment center based in Richmond, Virginia. We are growing and opening new locations and we are looking for talented individuals to grow our team, as well! Our approach to addiction is comprehensive, evidence-based and individualized drawing on every tool that has been proven effective: medical treatment, education, psychiatry, professional counseling, testing/monitoring and peer support services. Our aim is not just to treat patients but to heal them – by helping each one find his or her way to lifelong recovery.We are seeking a Front Desk Patient Services Representative to work reception duties at our Virginia Beach, VA location.FRONT DESK DUTIES AND RESPONSIBILITIES:Answering and responding to phone callsReferring new patients to intakeScheduling and confirming appointmentsVerify Insurance and enter structured dataScanning documents to patient’s medical recordsChecking patients in and outCollecting co-pays, deductibles, co insurances, and past due balancesProviding excellent customer service to patients, employees, and vendorsMINIMUM QUALIFICATIONS: 1 year of customer service experienceSKILLS AND BEHAVIORS:Medical office experienceCustomer service experienceExperience on the phone with customersExperience using an EMROffice management experienceExperience using computers and softwareA comprehensive benefits package is offered to full-time employees.Please do not contact the office directly! We are conducting all hiring activities through our ATS and the associated email account. Thank you.Job Type: Full-timeSalary: $18+ an hourLocation: Virginia Beach, VAPlease do not contact the office directly! We are conducting all hiring activities through our ATS and the associated email account. Thank you.