Benefits Coordinator

Title: Benefits Coordinator FLSA Status: Full Time Employee/ExemptReports to: Benefits Operations ManagerPurpose: The Benefits Coordinator supports the Benefits Specialist in the day-to-day administration of employee benefits programs and assists employees with benefit-related questions and processes. This entry-level role provides administrative and customer service support to the Benefits team while gaining hands-on experience in employee benefits, HR systems, and compliance processes. The ideal candidate is organized, detail-oriented, eager to learn, and enjoys helping support the benefits team and employees navigate benefit programs and HR processes.ESSENTIAL FUNCTIONS:Benefits Administration SupportAssist with employee benefit enrollments, changes, and terminationsSupport new hire onboarding and benefits orientationHelp maintain accurate employee benefit records and filesAssist with open enrollment preparation and communicationsProcess benefit forms and supporting documentationEmployee Support Respond to basic employee questions regarding benefits and eligibilityDirect employees to appropriate resources, carriers, or HR team membersProvide excellent customer service while maintaining confidentialityAssist employees with completing enrollment forms and required paperworkAdministrative DutiesEnter and update employee information in HR and benefits systemsAssist with benefit audits and reconciliation tasksSupport payroll deduction verification processesPrepare reports, spreadsheets, as neededVendor & Team CoordinationCommunicate with insurance carriers and vendors regarding routine requestsAssist Benefits team with special projects and administrative supportHelp coordinate employee communications and benefit noticesMonitor ongoing reports to ensure accuracy, eligibility and follow up coordination informationQualificationsRequired High school diploma or equivalentStrong organizational and communication skillsBasic computer proficiency, including Microsoft OfficeStrong attention to detail and accuracyAbility to handle confidential information professionallyPositive attitude and willingness to learnPreferredAssociate’s or bachelor’s degree in Human Resources, Business, or related fieldInternship, administrative, customer service, or office experienceInterest in Human Resources or employee benefitsTechnical SkillsMicrosoft Outlook, Word, and ExcelBasic data entry and reporting skillsFamiliarity with office equipment and business communication toolsAbility to learn HRIS and benefits administration systemsKey CompetenciesCustomer service mindsetStrong communication skillsDependability and professionalismTime management and organizationTeam collaborationProblem-solving and adaptabilityWork EnvironmentFull-time positionHybrid work environment Standard business hours Monday through FridayCompensation & Benefits Competitive salary based on experienceNOTE:This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. The employee will be required to follow any other instructions and to perform any other duties requested by their supervisor.Nothing in this job description shall create or is intended to create or shall be construed to constitute a contract of employment, express or implied. Employees are held accountable for all duties of this job.