Concierge/Front Desk

Concierge/Front DeskAt Brandywine Living @ Howell, we take pride in knowing that our residents receive top-tier services and amenities. Our personable team is committed to delivering an excellent experience and takes great pride in their work. We offer spacious Assisted Living, and Memory Care apartments and we ensure each resident is getting the attentive and personalized care they deserve.Job DescriptionThe Concierge will report to the Business Operations Director. This position is a non-exempt, hourly position.Starting Hourly range $15.92-$16.92Job OverviewProvides a positive first impression to all who enter the community. Provides an overview of community information for those inquiries in support of sales and marketing efforts. Responds to incoming calls and provides clerical support to all departments.Responsibilities and DutiesAnswers and screens all incoming calls in a courteous and professional mannerReceives and processes mail for the communityMaintains and updates log of emergency phone numbers and resident emergency face sheetsMonitors security alarms, resident emergency call system, and front door securityOrders and maintains appropriate office suppliesAssists the Business Operations Director in administrative tasks as assignedParticipates in and attends all in-service training as scheduledEnsures compliance with all Federal, State, and local regulations, as well as community policies and proceduresOther duties as assignedShift Needed: Tuesday-Saturday 4:00pm-8:00pm (with possible fill in)Physical AbilitiesWhile performing the duties of this job, the associate is often required to stand, walk, sit, use fine and gross motor skills, reach with hands and arms, balance, stoop, kneel, crouch, talk, hear, and smell.An individual in this position will be required to lift or carry weight in up to 25 lbs. The associate must use proper body mechanics.QualificationsHigh school diploma preferredStrong interpersonal skills and capable of relating to a variety of people and personalitiesExperience working with the senior populationProficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) with the ability to learn new applicationsAdditional InformationBenefits Offered (for Part-Time Employees):Paid Time Off (PTO)Flexible ScheduleOn the job trainingEmployee Assistance Program (EAP)Free ParkingOther Compensation Programs:Employee Referral BonusResident Referral BonusEqual Opportunity Statement:Monarch Communities and Brandywine Senior Living is an Equal Opportunity Employer. We comply with all applicable federal, state, and local laws. We celebrate diversity and are committed to creating an inclusive environment for all employees.