Business Services Coordinator

Requisition Number:S3112Position Number:002935Position Classification Title:Business Services CoordinatorFunctional Title:Business Services CoordinatorPosition Type:StaffUniversity Information:Located in North Carolina’s third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No. 1 in North Carolina for social mobility by The Wall Street Journal — helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The University’s 2,600 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B.Primary Purpose Of The Organizational Unit:The Department of Social Work and Gerontology (https://swk.uncg.edu/) has 18 full‐time faculty. The department is one of ten departments or programs in the School of Health and Human Sciences (https://hhs.uncg.edu/) at UNCG. Social Work faculty have a history of excellence in teaching, scholarship, and professional service. The department offers BSW and MSW programs. The school offers support for both research (https://hhs-sites.uncg.edu/office-of-research/) and instructional technology (https://hhs.uncg.edu/instructional-technology/).Position Summary:This position manages the day-to-day administration and responsibilities related to the administrative, financial, personnel, facilities, and policy interpretation of the Social Work Department and University Offices. This position includes the following: Financial Management, Business and Records Administration. This also includes responsibility for all personnel-related work: Information Processing and Decision Making, Communication, Planning, and Organizing Work/Supervising.Minimum Qualifications:BACHELOR’S DEGREE IN BUSINESS ADMINISTRATION OR A RELATED DISCIPLINE; OR AN EQUIVALENT COMBINATION OF TRAINING AND EXPERIENCE. ALL DEGREES MUST BE RECEIVED FROM APPROPRIATELY ACCREDITED INSTITUTIONS.Preferred Qualifications:Prior University experience preferred.Alternate Option:If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.Special Instructions To Applicants:Applicants are required to upload a list of at least three (3) professional references that includes:NameCompany NameType of reference (Professional, Supervisor, Colleague, Academic, or Personal). One (1) of those references will need to be a current or previous supervisor.Email AddressContact Phone NumberRecruitment Range:$45,736 - $47,972Org #-Department:Social Work - 12401Work Hours Of Position:8 A.M - 5 P.M., M-FNumber Of Months Per Year:12Job Family:Administrative & ManagerialCareer Banded Title:Business Services CoordinatorOpen Date:04/09/2026Close Date:05/08/2026FTE :1.000FLSA:Non-ExemptKey Responsibility:Financial ManagementEssential Tasks:Manage and oversee State Funds, Discretionary Funds, Trust Funds, Contracts and Grants, and ICR Funds for the Department of Social Work.Currently, the Department of Social Work has 5 State Funds, 6 Discretionary Funds, 7 Trust Funds, 20 Contract, and Grant Funds, 9 ICR Funds, and 8 Scholarship/Student Funds. Responsible for financial and budget management of the funds listed above (currently 50+), including a range of financial and business-related duties associated with specialized areas such as accounting, budgeting, auditing, and grants administration. Reconcile University reports monthly for all funds. Prepare regular financial reports for review. Responsible for annual and final reports on funded projects. Compile, organize and summarize financial data to participate in budget analysis, forecasting, and reporting. Maintain excel spreadsheets for the state, discretionary, trust, ICR and contracts and grant funds. Provide consultation to the Program Directors, Chair, PI’s, Dean’s Office, and Contracts and Grants in personnel and fiscal matters. Requires a high level of judgment and excellent knowledge of state and university financial and budget processes, policies, and procedures.Key Responsibility:Business and Records AdministrationEssential Tasks:Oversee and manage the maintenance of departmental reports, personnel-related business, and records administration. Act as HR liaison for the department to ensure proper policies and procedures are being followed. Responsible for the recruitment paperwork for faculty, staff, hourly, GA’s, and temp positions as well as maintaining records for the search committee. Complete all personnel action forms, PAFs, EPAFs, eHire postings, and hiring proposals. Maintain employment records for faculty, staff, adjuncts, and students. Maintain a high level of confidentiality due to the highly sensitive nature of the information. Requires excellent knowledge of the ever- changing state and university personnel and human resource policies and procedures.Key Responsibility:Information Processing and Decision MakingEssential Tasks:Complete check requests from verbal or written instructions. Process all payments and/or transferring of funds in the Department of Social Work. Prepare and process BANFINs for all invoices on Departmental and Contract and Grant accounts. Prepare and process travel authorization/reimbursement forms for payment for faculty, staff, students, and guests. Calculate and process account adjustments as needed. Resolve problems related to expenditures or purchases assigned to wrong accounts, delayed or missing purchases. Review the budget before orders are placed to ensure adequate funding is available. Place orders for faculty as needed for supplies, registrations etc. Reconcile all purchasing cards assigned to the Department on a monthly basis. Process purchase orders as needed.Prepare monthly reports for review and collect signatures of the appropriate individuals. Review and process vendor contracts as needed.Key Responsibility:CommunicationEssential Tasks:Communication for the Department of Social Work: Act as the primary resource, initial contact, and departmental liaison in dealing with personnel and financial matters between faculty and other departments on campus including Purchasing, Accounts Payable, Office of Sponsored Programs, Financial Aid, HHS Dean’s Office, and the Provost’s Office. Communicate with many outside vendors and/or sponsors to the university regarding departmental issues. Communicate with faculty and staff across campus to set up meetings and/or collaborate on projects as needed.Key Responsibility:Planning and Organizing Work/SupervisionEssential Tasks:Interview and hire work-study students. Monitor work performance of work-study students. Work closely with the University Student Employment Office to keep students up to date on current policies and procedures. Assign and monitor tasks. Track student work hours and keep a spreadsheet for hours and balances. Review, sign and process student time sheets. Train students on software, office equipment, file maintenance, mail processing, answering telephones, etc. Complete performance evaluations, oversee and supervise work-study students for the Department. Serve as a mentor for departmental staff. Serve as the main point of contact for staff support. Assist the staff in workflow management. Assist the staff with problem- solving. If needed, will advance issues to the Department Chair.Competency:Business and Records AdministrationCompetency Description:Ability to manage well-defined business functions for a department unit or an organization. Ability to collect and analyze information and prepare reports. Ability to apply policies and procedures related to business practices and internal control procedure.Competency Level:JourneyCompetency:Financial ManagementCompetency Description:Ability to frequently serve as an internal resource on financial matters with responsibilities including reconciling budget expenditures and, monitoring accounts. May require ability to manage a budget with limited funding sources. May require ability to compile financial data for reporting purposes.Competency:Information Processing and Decision-MakingCompetency Description:Ability to identify, recognize, and resolve problems that have established precedents and limited impact. Ability to compile, organize, and analyze financial information and other data. Ability to review, examine, and prepare documents.Competency:CommunicationCompetency Description:Ability to explain and interpret programs, policies, and procedures using standard formats. Ability to advise others in most matters related to program operations. Ability to communicate factual information, general guidelines, and standard procedures.Competency:Planning and Organizing Work/SupervisionCompetency Description:Ability to plan and facilitate the activities of the work units. Ability to evaluate and assess workflow and staffing resources. Ability to train and supervise student workers.Physical Effort:Hand Movement-Repetitive Motions - C, Finger Dexterity - F, Reading - C, Writing - C, Hearing - C, Talking - C, Standing - F, Sitting - C, Walking - FWork Environment:Inside - C