Client Coordinator

Client Coordinator — Keep Our Projects (and Our Clients) Moving Muto Construction is a growing exterior renovation company on Cape Cod. We do roofing, siding, windows, doors, decks, trim, and patios — and we're building the kind of organized, professional operation that homeowners actually enjoy working with. We're looking for a Client Coordinator to be the hub of our day-to-day: the person clients reach, the person who keeps the schedule tight, and the person who makes sure nothing falls through the cracks. If you're the friend everyone trusts to organize the trip and remember the details, this role is for you. This is an in-office position at our Harwich office. Monday through Friday, 8:30 AM to 5:00 PM, 40 hours a week. WHAT YOU'LL DO - Answer incoming calls and messages, figure out what each person needs, and get them to the right place - Be the friendly, reliable point of contact for clients from first call through project wrap-up - Schedule and coordinate crews, subcontractors, inspections, and material deliveries - Follow up on new leads quickly and book estimates - Keep projects on track — stay ahead of what's coming, chase down loose ends, flag problems early - Keep our records and job notes accurate and up to date - Handle last-minute changes and scheduling conflicts without losing your cool WHAT WE'RE LOOKING FOR - Strong communicator on the phone and in writing — clear, warm, and professional - Highly organized; comfortable juggling a lot of moving parts at once - A self-starter who takes ownership and doesn't wait to be told what to do - Calm and level-headed when things get busy or change fast - Dependable and punctual — people can count on you - Comfortable with phones, email, texting, and basic computer/scheduling tools - Lives within a reasonable commute of Harwich, MA NICE TO HAVE (NOT REQUIRED) - Experience in construction, home services, property management, scheduling, dispatch, or customer service - Familiarity with a CRM or scheduling software WHAT WE OFFER - $18–$25/hour depending on experience - 6 paid holidays - 5 paid days off - A consistent, daytime Monday–Friday schedule (8:30 AM–5:00 PM) — your evenings and weekends are yours - A growing company where good work gets noticed and there's real room to take on more HOW TO APPLY Apply right here on Indeed with your resume. Tell us in a sentence or two why you'd be great at keeping people and projects organized — we read them. Due to the high level of interest, once you apply you'll be asked to complete a short structured assessment — it separates the serious from the rest. Complete the assessment here: https://equip.co/assessments/yYnMm/ Only those who complete the assessment will be considered. If you're organized, dependable, and ready to be the hub that keeps a growing company running, take it and we'll be in touch. Pay: $18.00 - $25.00 per hour Application Question(s): Have you used a CRM or scheduling/dispatch software (e.g. JobNimbus, Salesforce, or similar)? Experience: customer service or coordination: 1 year (Preferred) Ability to Commute: Harwich, MA 02645 (Required) Work Location: In person