Service Writer/Advisor
Parts Department Representative and Service Writer handles all customer transactions from start to finish while striving to achieve department goals while providing great customer service.
Skills Needed:
People smarts
No call reluctance
Detail-oriented
Enjoys interacting with people
Coachable, competitive and adaptable
QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasoning Ability to define problems, collect data, establish facts and draw valid conclusions.
Regular Attendance during store hours is required to handle customer transactions, communicate and assist technicians.
Regular Attendance is required during store hours to process sales, greet customers, assist in merchandising and maintain the department.
Education Requirements 2 years related experience and/or training.
Written Communication to include basic computer knowledge i.e. typing and the use of scheduling systems
PHYSICAL REQUIREMENTS:
Frequent standing, walking and sitting.
Continuous oral communication.
Continuous hearing at a conversational level.
Frequent telephone and computer usage.
Working under deadlines.
Occasional lifting of up to 50+lbs.
Frequent pushing of up to 100+ lbs.
WORK ENVIRONMENT:
Occasional exposure to changes in temperature and humidity.
Frequent working with and around others.
Occasional work around mechanical parts.
Occasional exposure to hazardous chemicals.
Occasional work around moving objects, (including dogs and other service animals).
Noise level is low to high.
Job Type: Full-time
Pay: $32,500.00 - $52,500.00 per year
Benefits:
401(k)
Dental insurance
Employee discount
Health insurance
Paid time off
Shift:
8 hour shift
Work Days:
Weekends as needed
Work Location: In person