Microsoft 365 Messaging Engineer

Employment Eligibility Statement:Due to specific project and client requirements, this position is open to U.S. Citizens and U.S. Lawful Permanent Residents (Green Card holders) . Sponsorship is not available at this time.Danta Technologies evaluates all candidates in compliance with the Immigration and Nationality Act (INA) and EEOC guidelines . All hiring decisions are made without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic.Job Title: Email / IM / Collaboration LeadLocation: Milford, MA 01757 – Onsite positionContract: 6+ Months & ExtendableNote :- IN-Person interview required.Pay rate - $45/hr on W2/Danta Technologies payrollMessaging Administration and OperationsAdminister and oversee Exchange Online environments, including mailbox provisioning, retention configuration, and transport rule administration.Maintain mail flow configurations, including connectors and message routing policies.Manage shared mailboxes, resource mailboxes, distribution lists, and Microsoft 365 Groups in accordance with organizational standards.Execute advanced mailbox operations, including migrations, recoveries, litigation holds, and archive management.Advanced Troubleshooting and Tier 3 SupportDiagnose and resolve complex email delivery issues, including latency and service degradation.Troubleshoot and support hybrid Exchange environments (on-premises and cloud) to ensure continuity of service.Analyze and remediate issues related to mail routing, connectors, and DNS records (MX, SPF, DKIM, DMARC).Produce root cause analyses (RCA) and provide preventive recommendations to reduce recurrence.Email Security and ComplianceConfigure and administer Exchange Online Protection (EOP) and Microsoft Defender for Office 365.Implement, monitor, and tune anti-spam, anti-malware, and phishing protection policies to mitigate email-borne threats.Design, implement, and maintain email authentication protocols (SPF, DKIM, DMARC).Support compliance requirements, including retention policies, eDiscovery, and audit activities.Architecture and DesignLead the design and implementation of messaging solutions and service enhancements.Support migration initiatives, including on-premises Exchange to Exchange Online and cross-tenant migrations.Provide technical direction to ensure scalability, high availability, and performance optimization of the messaging platform.Contribute to transition and transformation initiatives to modernize and standardize messaging environments. Monitoring and Incident ManagementMonitor messaging services, alerts, and service health indicators to ensure operational stability.Manage major incidents (Priority 1/Priority 2) and coordinate resolution efforts with Microsoft and third-party vendors, as required.Adhere to ITIL-aligned processes for Incident, Problem, and Change Management.Automation and OptimizationDevelop and maintain automation scripts using PowerShell for Exchange Online.Streamline operational activities, including user provisioning, reporting, and mailbox management.Drive continuous improvement initiatives to enhance service efficiency and reliability. Required Technical SkillsCore Messaging TechnologiesMicrosoft 365 (Exchange Online – advanced level)Exchange Hybrid (on-premises + cloud integration)Mail flow and transport configurationSecurity & ComplianceExchange Online Protection (EOP)Microsoft Defender for Office 365Email security technologies (anti-spam, anti-virus, threat protection)SPF, DKIM, DMARC implementationDirectory & IdentityAzure AD / Entra IDActive Directory (synchronization, AAD Connect)Networking & ProtocolsSMTP, TLS, and DNS (MX and SPF records)Email routing and relay configurationsScripting & ToolsPowerShell (Exchange Online & Azure modules)Monitoring tools (M365 Admin Center, Security Center)Notes:- All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.Notes: Danta offers a compensation package to all W2 employees that are competitive in the industry. It consists of competitive pay, the option to elect healthcare insurance (Dental, Medical, Vision), Major holidays and Paid sick leave as per state law.The rate/ Salary range is dependent on numerous factors including Qualification, Experience and Location.