IT Helpdesk
RoleAs an Entry-Level IT Helpdesk Technician (also known as IT Support Specialist, IT Support Technician), you'll provide first-level technical support, troubleshoot hardware and software issues, manage user accounts, monitor IT systems, and collaborate with the IT team to ensure smooth operation of our IT infrastructure.
Benefits:
Competitive salary.
Health insurance and 401(k) with company match.
Paid time off, holidays, and opportunities for professional development and certification reimbursement.
Qualifications:
High school diploma or equivalent required; degree in IT, Computer Science, or a related field preferred.
CompTIA A+, Microsoft Certified: Azure Fundamentals, or equivalent certifications are a plus. Familiarity with Azure, Office 365, and Windows operating systems.
Strong customer service orientation with excellent communication skills, ability to work independently and as part of a team, strong problem-solving skills and attention to detail.