IT Helpdesk

RoleAs an Entry-Level IT Helpdesk Technician (also known as IT Support Specialist, IT Support Technician), you'll provide first-level technical support, troubleshoot hardware and software issues, manage user accounts, monitor IT systems, and collaborate with the IT team to ensure smooth operation of our IT infrastructure.BenefitsCompetitive salary.Health insurance and 401(k) with company match.Paid time off, holidays, and opportunities for professional development and certification reimbursement.QualificationsHigh school diploma or equivalent required; degree in IT, Computer Science, or a related field preferred.CompTIA A+, Microsoft Certified: Azure Fundamentals, or equivalent certifications are a plus. Familiarity with Azure, Office 365, and Windows operating systems.Strong customer service orientation with excellent communication skills, ability to work independently and as part of a team, strong problem-solving skills and attention to detail.