SCIF Manager/IT Support

Founded in 2007 and headquartered in Columbia, Maryland, Synergy ECP is a leading provider of cybersecurity, software and systems engineering and IT services to the U.S. intelligence and defense communities. The company leverages its expertise in data transport solutions, software and systems engineering, and other solutions to deliver critical and innovative capabilities to high-level decision makers that enhance our nation’s security. In an ultra-competitive environment, Synergy ECP has thrived by adhering to our name, making sure excellence is displayed by our Employees, to our Customers and by Improving Performance (ECP). It’s what sets us apart, enabling us to be an autonomous yet agile business that delivers huge results—showing we’re ready to meet our customers’ evolving demands. Synergy ECP has earned a client list that includes numerous Fortune 100 companies, in addition to multiple branches of the US government and military services. SCIF Manager: Coordinate with facility management, security officers, and other stakeholders to ensure the SCIF meets all physical security requirements Develop and implement security protocols, procedures, and access controls to safeguard classified information Maintain accurate records of access, visitor logs, and security incidents within the SCIF Conduct regular inspections and audits to ensure compliance with security standards Stay updated on changes in security regulations and implement necessary adjustments to maintain SCIF compliance IT Support Administrator: Provide technical support to end-users, including troubleshooting hardware, software, and network issues Install, configure, and maintain computer systems, peripherals, and software applications Assist with user account management, password resets, and access control administration Conduct system upgrades and software installations as required Monitor network performance and proactively address potential bottlenecks or security vulnerabilities Collaborate with the IT team to develop and implement IT policies, procedures, and best practices Assist in training end-users on basic IT procedures and best practices Requirements: BS/BA Degree plus 10 years of related experience or no degree and 14 years of related experience TS/SCI Full Scope Polygraph clearance is mandatory Proven experience in SCIF management, including setting up and maintaining SCIFs Strong knowledge of physical security protocols and requirements related to SCIFs Proficiency in implementing and maintaining access controls, visitor management systems, and security documentation Excellent problem-solving skills and the ability to diagnose and resolve IT issues Solid understanding of computer systems, networks, and software applications Familiarity with Windows and Linux operating systems, hardware troubleshooting, and software installation Strong communication and interpersonal skills, with the ability to provide clear technical instructions to non-technical individuals Ability to work independently, prioritize tasks, and handle multiple responsibilities simultaneously Taking Care of the People Who Take Care of The Nation Compensation: We offer highly competitive compensation that is consistently recognized by our employees as being generous! Health & Retirement: We offer a comprehensive Health Benefits package and 401K Retirement plan so you can take care of yourself and your family... both now and in the future. Other health-related benefits include an employee Gym wellness benefit, People Partners who will help you navigate both personal and professional worlds, as well as strong wellness related resources offered through our healthcare provider. Education: Individual growth is a priority at Synergy ECP. Employees are encouraged to take advantage of our company-sponsored continuing education program so they can get their degree or that next certification needed to propel them towards the next level. Not sure what's best for your career plans, we'll help you navigate it all! Work/Life Balance: A healthy work/life balance is essential for building and executing your work effectively at Synergy ECP, but it’s also necessary to allow you the room to pursue everything you want to develop in your personal life. We offer a generous Paid Time Off benefit and 11 paid holidays a year. Synergy ECP also provides flexible work options that work with your schedule and lifestyle. Philanthropy: With the help of our amazing employees, Synergy ECP participates annually in building awareness, volunteering and contributing to dozens of organizations. We believe that giving back creates a sense of purpose, engagement, and fulfillment. Have a cause you are passionate about? We bet you'll find others here that care about it just as much! Great Corporate Facilities: Come by our corporate office and enjoy a weekly happy hour, take a drive to nearby restaurants, grab a snack or coffee in our café, or utilize our collaborative office space and conference rooms. SkillBridge: Our SkillBridge Program takes the incredible experience our servicemembers already have and shows them how to apply it within corporate environments. We are fanatical about helping our Military! Synergy ECP is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected class.