Revenue Cycle Manager

Revenue Cycle Manager (FQHC Healthcare) Onsite | Full-Time | Direct Hire Schedule:MondayFriday, 8:00 AM5:00 PM Start:ASAP Estimated Salary Range:$70,000$90,000 , depending on experience Location : Chicago, IL 60608 About the Opportunity Im hiring aRevenue Cycle Managerfor a mission-driven healthcare organization that providesprimary care, behavioral health, and dental servicesto a diverse and largely underserved patient population. This is anewly reactivated, direct-hire rolecreated to support an upcomingEMR transitionand to serve as the internal point person for anoutsourced billing partner . This position is ideal for a hands-on revenue cycle leader who understands the operational and regulatory complexities of anFQHC environmentand enjoys building structure, improving workflows, and coaching staff through change. The role isfully onsite , with occasional travel to other clinic locations for training and collaboration. What Youll Be Responsible For This role oversees day-to-day revenue cycle performance while acting as a bridge between internal teams and external billing partners. Key responsibilities include: Serving as the primary liaison between clinic leadership and the outsourced revenue cycle vendor Managing follow-up on unpaid, underpaid, or denied claims across medical, dental, and behavioral health services Monitoring denial trends, adjustments, resubmissions, and payer portal activity Identifying recurring issues, workflow gaps, and escalation needsand driving resolution Ensuring correct insurance selection and setup at the front desk; partnering with clinical teams to reduce avoidable errors Providing training and guidance to staff and providers across multiple sites Overseeing two junior revenue cycle team members, including coaching and day-to-day support Maintaining compliance with FQHC-specific requirements, including sliding fee scales, federal poverty guidelines, reimbursement rules, and policy updates Supporting leadership during an EMR transition, including coordination between current and incoming systems Required Experience & Qualifications Must-Haves: Prior experience as aRevenue Cycle Manager or Revenue Cycle Supervisor(typically 35 years) Hands-on experience in anFQHC setting , ideally supporting primary care, behavioral health, and/or dental services Previous people-management or team-lead experience Strong understanding of claims management, payer follow-up, and reimbursement workflows Preferred (Strong Plus): Spanish fluency Experience working with Medicaid-heavy patient populations Background updating or maintaining FQHC reimbursement or financial policies Systems & Tools Current EMR:Athena Incoming EMR:eClinicalWorks(planned go-live late June) Comfort navigating payer portals and standard revenue cycle reporting tools is expected Education Bachelors degree preferred Equivalent experience, certifications, or relevant training may be considered in lieu of a degree Why This Role Stands Out Key leadership role during a major EMR transition High visibility and direct partnership with revenue cycle leadership Opportunity to shape workflows and improve financial performance in a community-focused care model Stable weekday schedule with no nights or weekends How to Apply If you have strong revenue cycle leadership experience in an FQHC or community health setting and are looking for a role with real operational impact, apply with your resume. Qualified candidates will be contacted promptly to discuss next steps. Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our program provides employees with the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy