Director, Account Team

The Company: KONTEK Systems Inc. is a design/build audiovisual integration firm headquartered in Durham, North Carolina. KONTEK is a small, hardworking, engineering centered, employee-owned company. For 35 years, we’ve provided our educational, medical, and corporate clients with cutting-edge AV technologies, concept designs, system engineering and programming, installation, custom feature and millwork integration, and long-term support for all their AV needs. Overview: The Director, Account Team is responsible for leading and managing the sales team to achieve sales targets in the AV industry. This role involves developing and implementing sales strategies, managing client relationships, and ensuring customer satisfaction with AV products and solutions. The Director, Account Team must possess strong leadership skills, a deep understanding of AV technologies, and the ability to drive business growth. Position Description: Sales Strategy and Planning: Develop and execute effective sales strategies to achieve sales targets, revenue growth, profitability, and business objectives. Analyze market trends, competitor activities, and customer needs to identify opportunities for growth. Prepare and manage sales forecasts and budgets. Team Leadership and Management: Lead, mentor, and motivate the sales team to ensure high performance and achievement of sales goals. Manage daily workflow so opportunities and proposals move smoothly through the account team process and are delivered to clients in a timely fashion. Conduct regular performance evaluations and provide coaching and development opportunities. Recruit, train, and onboard new sales team members. As a member of the leadership team, contribute to the long-term strategy for the company and provide input into the day-to-day running of the company Drive excellence throughout the organization including the account team Client Relationship Management: Lead the account team to create strong client-for-life relationships. Build and maintain strong relationships with key clients, partners, and stakeholders. Oversee the negotiation and closing of major deals and contracts. Ensure high levels of customer satisfaction by addressing client concerns and providing effective solutions. Product and Market Knowledge: Maintain an in-depth knowledge of AV products, services, and industry trends. In conjunction with our Design Team, provide clients with detailed information and recommendations on AV solutions. Sales Operations and Reporting: Monitor and report on sales performance metrics and KPIs. Utilize CRM systems to manage sales activities and customer information. Ensure compliance with company policies, our proven process, and industry regulations. Our Core Values: . Our staff is a close-knit family. Each one of us works hard to meet our promises to each other and to our clients . Our work is our contribution to the world, and we do it with pride and attention to detail . We trust and respect one another and our clients, and always act with honesty, transparency and good faith . We love a challenge, and relish a chance to tackle difficult problems with creative, elegant solutions . We move with a sense of urgency, take quick action, and aim to meet or beat our deadline commitments The Intangibles: A healthy work-life balance in one of the most desirable areas of the country A company focused on technical excellence and organic growth Local, private ownership with no distant corporate overlords Hip downtown location within easy walking distance of restaurants, entertainment and housing. Minimal travel outside of the Triangle/NC area. Strong benefits package including health insurance (employee premiums 100% paid by company), PTO, paid holidays, and 401K. Requirements: Bachelor’s Degree 5 years technical sales experience Have a strong knowledge of AV industry experience and skills in sales and AV technologies Cold calling, prospecting and referral-based business development experience Experience with Strategic Planning and Implementation Strong Presentation Skills Demonstrated Communication Skills Sales Acumen Customer Oriented Excellent Listener Good Business Judgment Ability to prioritize and manage multiple tasks How to Apply: Apply in writing with resume and cover letter to greatjob@kontek.com.KONTEK Systems is an equal opportunity/affirmative action employer. KONTEK Systems is an equal opportunity/affirmative action employer. Women, under-represented minorities, individuals with disabilities, LGBTQ, and gender non-conforming applicants are encouraged to apply. We also do not discriminate amongst alumni of Duke, UNC, NCCU, ECU, WFU, NCSU, or other institutions of higher learning. All qualified are encouraged to apply! Job Type: Full-time Pay: $100,000.00 - $140,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Disability insurance Health insurance Health savings account Life insurance Mileage reimbursement Paid time off Paid training Parental leave Travel reimbursement Vision insurance Work from home Schedule: 8 hour shift Monday to Friday Ability to Relocate: Durham, NC 27701: Relocate with an employer provided relocation package (Required) Work Location: Hybrid remote in Durham, NC 27701