Service Admin

Service AdminWe are looking for a friendly and detail-focused individual to join our team at Bish RV as a Service Admin. This role involves delivering excellent customer support, following up with customers, data entry, coordinating deliveries, and handling administrative tasks.Key ObjectivesEnsure smooth administrative operations across service and sales teamsProvide timely, professional communication to customersCoordinate vehicle deliveries and maintain up-to-date recordsResponsibilitiesDeliver outstanding customer service through phone and in-person updatesTranslate and input technician notes into our Service databaseOrganize physical files and upload photos and documents to our systemCollect, review, and organize required documents for each transactionCoordinate delivery logistics and ensure trailer readinessOperate multi-line phones and manage incoming and outgoing calls professionallyUse systems like DealerTrack, eVision, and Excel Teams to manage documentationWhat You'll BringExcellent verbal and written communication skillsConfidence in using multiple phone linesAbility to work independently and within a teamStrong computer and data entry skillsAdaptability in a fast-paced environmentProfessional, neat appearance and positive attitudeMust be available to work Saturdays (we are always closed on Sundays)Ability to pass a background and drug testDemonstrate alignment with the Company's vision, mission, and core values in all interactionsExpected ResultsAccurate and timely data entry and technician documentationOrganized service records and customer documentationPositive customer interactions and improved communication flowStrong internal collaboration across departmentsResourcesComprehensive training on service systems, dealership processes, and complianceAccess to internal platforms and tools (Service database, Microsoft Office)Ongoing mentorship and support from team members and leadershipA professional, well-equipped workspace with necessary technologyA supportive environment and ongoing professional developmentWho We AreBish's RV is one of the largest family-owned RV dealers in the country. We are dedicated to providing quality products and services that exceed the expectations of our customers and creating an atmosphere where our customers can enjoy a positive experience as friends of our family business.Our company is currently experiencing record growth with more expansion on the way. The opportunities to grow within our organization are outstanding and our dedication to each employee's success is unparalleled.We are looking for top performers who set high expectations for themselves and are willing to put in the time and effort to achieve them. We are a goal-driven company with a high-performance culture and believe in setting ourselves apart by being "Different with a Purpose." Our culture is built upon the foundation of our core values: We are Genuine, Fun, and Driven by Results.PerksComprehensive benefits package including medical, vision, dental, and other supplemental coveragesEmployee discounts401K matchingCompany-paid life insuranceGym membership reimbursementOpportunities for advancementRV Borrowing ProgramAccess to a partner insurance agency for personalized quotes and coverage guidance on home, auto, RV, and specialty insurance productsIncredible Team CultureWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.Bish's RV honors our military service members, veterans, and their family members by being a military-friendly workplace. Many of the positions within our organization are transferable from previous military occupations.Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.