Medical Director, Doctronic

Role SummaryDoctronic is building an AI-native virtual medical practice. The Medical Director will partner closely with the CMO to turn clinical strategy into production systems, integrating our clinical-grade AI, practice-wide pathways and guidelines, continuous improvement of our care delivery model, and an innovative quality and safety program.This is a builder role for a physician leader who wants to design care models, ship operational change, work directly with product teams to launch new clinical offerings, and redefine how medical care is delivered in the era of clinical-grade AI.Reporting and key relationshipsReports to the Chief Medical OfficerWorks closely with Clinical Product, Clinical Operations, Quality and Compliance, Data and Analytics, and EngineeringPartners with supervising and practicing clinicians across the practiceCore ResponsibilitiesPractice guidelines and pathwaysOwn the lifecycle of clinical pathways and practice guidelines from drafting through rollout and iterationCreate concise, AI-native, usable protocols that drive consistent, high-quality virtual careDefine escalation criteria, exclusion criteria, referral pathways, and safety thresholds for virtual-first careEnsure guidelines are communicated and implemented through training, documentation standards, and workflow integrationEnsure guidelines are deployed through an AI-friendly interfaceImprove Doctronic’s AI-native care delivery modelContinuously refine how care is delivered across intake, triage, assessment, treatment planning, follow-up, and escalationIdentify operational bottlenecks and redesign workflows to improve quality, speed, and patient experienceStandardize high-performing clinical practices and reduce unwarranted variationAssist with QA and performance review of Doctronic Physician Group providersBuild new care offerings with Clinical ProductAssist the product team with clinical design for new programs and condition pathwaysDefine eligibility, care cadence, clinical requirements, safety guardrails, and success metricsPartner with Product and Engineering to translate clinical logic into usable product and workflow experiencesDrive clinical readiness for launches and ensure safe, coherent execution at go-liveQuality and safety workstreamsLead practice quality and patient safety initiatives across the care modelMaintain a functioning safety event pipeline and review process with timely corrective actionsRun continuous learning loops through structured case review and quality auditsDefine quality metrics, monitoring dashboards, and improvement targets with AnalyticsCare DeliveryMaintain a practice within the Doctronic AI-Native Care platformAdditional ResponsibilitiesAssist with the clinical design of new AI pathwaysAssist the product team with clinical design for new programs and condition pathwaysDefine eligibility, care cadence, clinical requirements, safety guardrails, and success metricsPartner with product and engineering to translate clinical logic into usable product and workflow experiencesDrive clinical readiness for launches and ensure safe, coherent execution at go-liveRequired QualificationsMD or DO with active or eligible U.S. licensureBoard certification in Family Medicine, Internal Medicine, or Emergency Medicine strongly preferredMinimum 5 years of post-residency care deliveryExperience supervising virtual care at scaleDemonstrated ability to design clinical protocols and implement them operationallyExperience leading quality improvement, patient safety, or clinical operations workThe ability or willingness to maximize productivity using AI toolsPreferred QualificationsExperience partnering with product and engineering teams to ship clinical workflows and programsExperience operating in high-growth clinical environments such as telehealth, value-based care, or scaling practicesFamiliarity with clinical AI governance, monitoring, and safety evaluationHow You WorkBuilder mindset with strong follow-throughHigh clinical rigor with pragmatic executionSystems thinking across clinical care, operations, and productCalm, durable judgment under ambiguityCollaborative leadership with clear clinical accountabilityCompensation Range: $250K - $300K