Information Technology System Administrator

OverviewWe are seeking a skilled IT Systems & Network Administrator for our Columbus, Ohio facility. It's a hybrid role focused on managing and improving IT infrastructure. Intermediate networking knowledge and system administration expertise are required, with experience in a manufacturing environment being a plus. The selected candidate will be key in maintaining system uptime, securing IT assets, and supporting scalable network and cloud solutions.Key ResponsibilitiesDigital Print TechnologyConfigure, monitor, and maintain digital print technologies from M&R, Kornit, and Caldera.Secure the digital print technologies with company endpoint protectionInstall and maintain Zebra scanning and printing technologies used in digital printingSupport users of the Monster Digital Platform in all aspects of the plant operationsNetwork Infrastructure & SupportConfigure, monitor, and maintain our LAN/WAN infrastructure to ensure optimal performance and uptime.Perform routine diagnostics, network segmentation, and performance tuning to proactively address potential issues.Manage firewalls, VPN configurations, and VLAN provisioning to enhance network security and efficiency.Troubleshoot connectivity issues and optimize network performance, ensuring high availability and reliability for all users and equipment.System AdministrationAdminister Microsoft Entra ID, Azure AD, and other identity management systems to ensure secure and efficient access.Manage Microsoft Intune, endpoint protection solutions (e.g., CrowdStrike), and patch management tools to safeguard our devices and data.Deploy and maintain virtual machines, server infrastructure (VMware/Hyper-V), and cloud resources.Support and enforce IT security policies, including email protection, using ProofPoint, and vulnerability remediation, using Automox, to protect against cyber threats.Operational IT SupportProvide expert Tier 2/3 support for system and network-related incidents and requests, resolving issues promptly and effectively.Maintain comprehensive system and network documentation to ensure clear and efficient operations.Collaborate closely with vendors and service providers for support, procurement, and to leverage external expertise.Participate in an on-call support rotation, as needed, to provide timely assistance outside of regular business hours.Handle the initial deployment of corporate computers and related hardware, ensuring new team members are set up for success.Project and Process ImprovementAssist in critical IT projects, including infrastructure upgrades, cloud migrations, and system rollouts, contributing to our growth.Proactively recommend improvements to enhance system efficiency, reliability, and security, driving continuous improvement in our IT landscape.Provide valuable input into IT planning and budgeting related to systems and network infrastructure, helping shape our future IT strategy.Deploy corporate computers and related hardware.Required QualificationsBachelor's degree in Information Technology, Computer Science, or related field3+ years of experience in IT system administration and network support rolesProficient in: Intermediate network concepts (TCP/IP, DNS, DHCP, VLANs, routing, etc.Managing Microsoft Intune, Azure AD, and Entra IDFamiliarity with email and endpoint security platformsFamiliarity with hypervisors (VMware or Hyper-Vpatch management, and cloud administrationPreferred QualificationsExperience working in a manufacturing or industrial IT environmentRelevant certifications: CompTIA Network+, Microsoft Certified: Azure Administrator, or equivalentExperience with tools such as SolarWinds, Wireshark, PRTG, or similar for monitoring and diagnosticsSpanish language proficiency is a plus.Skills & AttributesStrong problem-solving and troubleshooting capabilities.Clear verbal and written communication, especially with non-technical stakeholdersAbility to manage multiple priorities in a fast-paced environmentDetail-oriented with a focus on security and operational excellence