Senior Operations Manager

Who We Are Brami is democratizing the Italian good life by redefining Italian food for the modern pantry. Founded by Aaron Gatti, a first-generation Italian American inspired by family roots in Umbria and time in a Michelin-star kitchen, Brami centers its current product lineup on the ancient lupini beana Mediterranean superfood cherished for centuries. We offer two Made-in-Italy lines: Italian Protein Pasta (bronze-die extruded; just two ingredientspremium Italian durum semolina and whole-milled lupini flour; ~70% more protein, 25% fewer net carbs, and 3 the fiber vs. typical pasta) and snackable lupini beans cured in savory spices. Headquartered in the U.S., Brami is the #1 fastest-growing pasta brand in the country two years running, available online and in 5,000+ stores nationwide. Responsibilities: Supply Chain Execution Manage purchase orders, production schedules, and day-to-day communication with co-manufacturers and suppliers Track production timelines and escalate risks or delays proactively Inventory & Fulfillment Maintain accurate inventory levels across 3PLs and warehouses Monitor inventory movement, aging, shortages, and discrepancies Coordinate inbound and outbound shipments to support retail, wholesale, and DTC fulfillment Logistics & 3PL Management Serve as the primary operational contact for 3PLs Manage freight coordination, delivery tracking, and issue resolution Ensure SLAs, routing guides, and operational requirements are followed Operational Reporting Prepare and maintain weekly operational reports (inventory, fill rates, OTIF, production status) Flag risks, constraints, and execution gaps with recommended actions Support month-end inventory and COGS reconciliation in partnership with finance Process & Systems Support Document and maintain SOPs for core operational workflows Support ERP, inventory system, and EDI execution (transactions, accuracy, data hygiene) Identify inefficiencies and recommend process improvements Cross-Functional Coordination Partner with Sales, Marketing, and Customer Experience to support promotions, launches, and customer needs Support new SKU launches from an execution and readiness standpoint Assist with audits, compliance documentation, and vendor setup Qualifications 36+ years of operations, supply chain, or logistics experience (CPG required) Experience working with co-manufacturers, suppliers, and 3PLs Strong execution, follow-through, and attention to detail Comfortable operating within defined plans while managing day-to-day variability Strong Excel / Google Sheets skills; ERP experience required, Netsuite preferred Experience supporting EDI execution in a CPG or retail environment