Healthcare Operations & Resident Experience Intern - Summer 2026

DescriptionCommunity: The Springs at Veranda ParkCompensation: Paid (minimum wage $15.05/hr)Duration: 8–10 weeksSchedule: Full-Time, Monday to FridayTiming: Summer internship with a flexible start date aligned to your academic calendarsAbout The OpportunityInterested in healthcare operations, patient experience, or senior living careers?The Springs at Veranda Park is offering a project-based summer internship focused on improving how teams communicate with residents and families. Clear, thoughtful communication helps residents feel known, supported, and respected. It also helps families feel confident in the care and services their loved ones receive.During this internship, you’ll work with Health Services, Life Enrichment, and community leadership to review current communication practices, gather feedback, and help identify ways to strengthen resident relationships and engagement. This is a great opportunity for students who want hands-on experience improving real systems in a healthcare environment.What You’ll DoReview current resident profiles, interest forms, and communication tools to understand completeness and consistencySupport teams in updating resident interests, preferences, and engagement information using approved processesObserve daily services, programs, and interactions to identify communication touchpointsGather feedback from residents, families, and team members (as appropriate)Check documentation for clarity, accuracy, and consistency, and flag gaps or follow-up needsHelp develop recommendations or tools that support clearer communication and stronger relationshipsPrepare a summary of findings and present insights to community leadershipWhat You’ll LearnThis internship provides experience in:Healthcare and senior living operationsResident and family experience improvementCommunication and relationship-centered careGathering and analyzing stakeholder feedbackProfessional documentation and presentation skillsYou will complete the internship with a real project you can discuss in future healthcare or leadership roles.Who Should ApplyThis internship is a strong fit for students interested in healthcare, operations, or community services.Suggested Majors IncludeHealthcare AdministrationNursingPublic HealthSocial WorkBusiness or Operations ManagementPublic AdministrationHuman ServicesOr a related fieldHelpful SkillsStrong attention to detailClear and respectful communicationComfort working with sensitive informationInterest in relationship-centered care and resident experienceAbility to observe systems and suggest improvementsPrevious Experience With Seniors Is Preferred, Not Required.Why Intern at The Springs LivingPaid summer internshipWork on a real project that improves resident and family experiencesExposure to health services operations and senior living leadershipMentorship from experienced healthcare professionalsExperience working in a mission-driven organization focused on dignity and connectionApplications will be accepted until the position is filled. Apply today!Applications QuestionsWhat academic program are you currently enrolled in or recently graduated from?How does this internship support your academic or professional goals?A cover letter is highly encouraged for a stronger applicationAnyone offered an internship at The Springs Living must complete a pre-employment drug screen and background check