NYS Licensed Optician

Job OverviewWe are seeking a independent and hardworking Licensed Optician to join our eye care team. The Licensed Optician plays a key role in delivering an exceptional patient experience while supporting the growth and success of our in-house optical shop. This position combines technical expertise, retail sales, and business development, requiring a proactive individual who can independently manage daily optical operations while contributing to marketing, outreach, and overall shop performance.Job Responsibilities:Provide outstanding customer service and guide patients in selecting eyewear based on prescription, lifestyle, and budgetAccurately measure, fit, and adjust eyewear to ensure optimal vision and comfortManage the full dispensing process, including order entry, tracking, troubleshooting, and follow-upPerform frame adjustments, repairs, and patient education on eyewear care and maintenanceMaintain a clean, organized, and visually appealing optical retail spaceUtilize optical management systems for ordering, inventory, reporting, and patient communicationMonitor and report on sales performance, identifying opportunities to improve revenue and patient capture rateSupport the growth of the optical shop through marketing initiatives, promotions, and in-office merchandisingConduct outreach and build relationships with local businesses, medical offices, and community organizations to drive awareness and referralsPartner with our optical management vendor, OnSight, to support operations, training, and implementation of best practicesAssist in developing and implementing workflows, processes, and best practices as the optical shop continues to growMay provide guidance, training, and oversight to an optical apprentice as the department expandsComplete daily operational tasks, including opening/closing procedures and preparation for the next business dayStay current on eyewear trends, lens technology, and industry best practicesSupport overall practice operations and perform other duties as assignedQualifications & Required LicensureRequiredActive New York State Optician License requiredCompletion of a 2-year ophthalmic dispensing program approved by the New York State Education Department or an approved 2-year apprenticeship programStrong customer service and sales skills with a patient-focused approachAbility to work independently, take initiative, and contribute to business growthPreferredAt least 1–2 years of experience as a Licensed Optician or in an optical setting preferredExperience with optical software and retail operationsPay Range: $30.00 - $35.00 per hour