Lead Manager, Agency & Operations - remote
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Manager, Agency & Operations - REMOTE. In this strategic role, you will significantly impact the transformation of our eCommerce Marketing organization by leveraging data, crafting partnerships, and executing best-in-class media strategies. This position will drive the alignment of internal teams and external partners, ensuring a cohesive retail media approach that meets aggressive growth objectives. You'll work in a dynamic environment that demands adaptability and innovative thinking, overseeing essential media operations and cultivating key relationships to enhance our marketing effectiveness.
Accountabilities
Own the end-to-end relationship with external Retail Media agency including scope, ways-of-working, & accountability
Create routines with Retail Media agency to account for excellence in Budget Management tied to overarching performance
Ensure alignment of priorities, timelines, project delivery, & performance expectations with Retail Media agency
Define & implement a standardized Retail Media operation model across internal teams to improve collaboration
Build scalable processes across budgeting, reporting, billing, and campaign workflows
Partner with BUs & eCommerce to translate business priorities into Retail Media strategies
Aggregate complex media strategy and performance into clear, actionable insights for different audiences
Provide regular updates to leadership and stakeholders on retail media performance and opportunities
Help shape the long-term retail media capability roadmap
Requirements
5+ years of experience in Retail Media, Commerce/eCommerce, or Digital Media
Direct experience managing media agencies or retail media partners
Extensive media operations understanding (budgeting, reporting, governance)
Proven ability to align multiple stakeholders through influence and structured working methods
Ability to identify & implement new ways-of-working for operational efficiency
Strong strategic thinking to connect media strategies to business goals
Experience with Retail Media Networks like Walmart Connect or Amazon Advertising preferred
Media buying experience in retail or digital media is a plus
Benefits
Competitive salary package based on experience
Performance-based bonus potential
Comprehensive healthcare coverage for employees and eligible dependents
Flexible work arrangements to support work-life balance
Employee Assistance Programs and Wellbeing resources
401k plan with employer contributions
Paid Time Off and company holidays
Recognition and training opportunities
We appreciate your interest and wish you the best!
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