Shift Leader Gelato Team Member

DESCRIPTIONLooking for a fast-paced leadership role in a positive, team-oriented environment?We're hiring an energetic and dependable Shift Leader who enjoys working with people and takes pride in delivering exceptional service while supporting and guiding a team. This is a great opportunity for someone looking to take the next step in customer service and hospitality leadership.What You'll DoLead the team during shifts and set the standard for energy and professionalismEnsure every customer receives outstanding serviceServe gelato and create custom gelato roses with a spatula (full training provided)Work quickly and efficiently during busy rushes while keeping the team organizedSupport, motivate, and coach team members during serviceHandle transactions accurately and oversee cash proceduresMaintain a clean, organized, and well-stocked workspaceAssist with opening and closing procedures Schedule RequirementsOur operating hours are 11:00 AM to 11:30 PM, with closing shifts ending around midnight.Flexible availability is requiredMust be available evenings and weekendsMust have availability through September This role is ideal for someone who can commit to a regular part-time schedule and takes their work responsibilities seriously. What We're Looking ForPositive attitude and strong work ethicComfortable working on your feet in a fast-paced environmentReliable, punctual, and professionalAble to maintain energy and focus during busy shiftsProactive and team-oriented mindsetStrong customer service skills and a genuine enjoyment of working with peopleWhy Join Us?Competitive wages + tips and performance bonusesAwesome, team-oriented environmentOpportunities for quick professional growth and developmentFlexible schedule50% on gelato If you're dependable, energetic, and ready to be part of a supportive team, we'd love to hear from you. To apply, please include:Your availability (days + hours) through SeptemberAny scheduling constraintsA short note about why you'd be a strong fit for a fast-paced customer service roleREQUIREMENTSTop notch-customer service skillsClean and organized-- and can make sure the store is as wellFollow and maintain Amorino's cash handling procedures, as well as handle accounting for store opening and closingAbility to follow health, safety, and sanitation guidelines with careAbility to kindly and calmly handle staff and customer concernsGreat leadership skillsAbility to communicate clearly and effectively between staff and managementAbility to train new team members