Account Receivable Analyst-II

Accounts Receivable (AR) Analyst About the RoleAs an Accounts Receivable (AR) Analyst, you will manage a portfolio of customer accounts within a fast-paced, technology-driven environment. Your primary focus will be collections, account reconciliation, issue resolution, and researching payment discrepancies to keep AR balances accurate and aligned with team metrics. You'll collaborate closely with customers, end users, and internal teams to investigate past-due items, resolve blockers, and maintain strong financial controls.This role requires strong attention to detail, sound judgment, and the ability to communicate clearly while balancing multiple tasks. It's an opportunity to make a direct impact on cash flow and customer satisfaction while building your expertise in AR, reporting, and financial operations.What You'll DoManage a dedicated portfolio of AR accounts and monitor aging to identify past-due items and risk indicators.Contact customers and end users to gather payment information, address discrepancies, and follow up on overdue balances.Research invoice and credit memo histories; validate accuracy and identify issues requiring correction.Perform account reconciliations with minimal guidance, documenting findings and next steps.Investigate and resolve issues delaying payment including RMAs, lost shipments, incorrect documentation, and program-related blockers.Escalate red flags or unresolved issues to management when appropriate.Review daily bank/lockbox activity to determine the correct allocation and disbursement of funds between TD SYNNEX and customers.Maintain accurate, up-to-date AR reporting in Excel and internal systems to ensure readiness for internal and customer reviews.Complete applications and processing tasks in compliance with internal guidelines, including RMA processes and program closures.Support occasional non-standard work hours as business needs arise.What We're Looking ForEducation & Experience13 years of experience in Accounts Receivable, credit/collections, or Accounts Payable.High school diploma required; Associate degree preferred.Collections experience (any industry) strongly preferred.Technical SkillsKnowledge of account reconciliation and credit procedures.Familiarity with RMA/program processes from issuance through credit or program close.Proficiency with Excel, Word, and Outlook; advanced Excel skills are a plus.Experience with QuickBooks is helpful but not required. Training is available.Ability to quickly learn new systems and adapt to technology changes.Core CompetenciesStrong attention to detail; accuracy in data entry and mathematical work.Critical thinking and problem-solving skills to identify root causes and next steps.Clear, professional communication skills (written and verbal).Ability to multitask and manage time effectively in a fast-paced environment.Collaborative mindset; adaptable, easygoing, and team-oriented approach to work.High integrity and confidentiality regarding sensitive financial information.Ability to work in English; additional regional language skills are a plus.Comfortable with extended periods of computer/phone work; reasonable accommodations available.Working ConditionsHybrid schedule 3 days in office and 2 days remote.Role requires telephone/headset use, system navigation, and extended computer-based tasks (accommodations available).Key SkillsAccount Reconciliations, Accounts Receivable (AR)At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.What's In It For You?Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.Don't meet every single requirement? Apply anyway.At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.