Bilingual Family Support Specialist

STARRY, Inc. Bilingual Family Support Specialist Status: Full-Time, Exempt Location: Carver Center for Familes - Georgetown Reports to: Team Supervisor and Director of the Carver Center for Families STARRY Vision: We envision a Texas where every child has a healthy, forever family. STARRY Mission: We nurture children, strengthen families, and restore hope through counseling, fatherhood and family preservation services. STARRY Core Values S Service World-class service is our passion. T Together We are stronger together. A Access Everyone is welcome here. R Responsibility Shared ownership produces successful outcomes R Relationships Healing happens when people feel safe, secure and loved. Y You Our clients, community, stakeholders and staff are our priority. POSITION SUMMARY Work with families in the community meeting FAYS or Universal Prevention eligibility: (1) 0-17 years of age; (2) Runaway youth (either currently or threatening); (3) Truant youth; (4) Abused child (experiencing abuse, insufficient for DFPS case); (5) At-risk youth for other behavioral problem; (6) Youth involved in deferred prosecution with juvenile probation; (7) Youth placed in residential care for family conflict to reunify family. KEY RESPONSIBILITIES BILINGUAL RESPONSIBILITIES Participate in ongoing Spanish Speaking Development Group (monthly meetings, translation of materials requests, mentorship, etc..) Utilize Spanish language skills when working directly with clients and/or community members. SKILL BASED COMPETENCIES Read and respond to office and agency emails and reports (all correspondence) Attend meetings (within & outside the agency) Travel to satellite locations, as needed Maintain accurate mileage records Complete monthly statistical sheets with outcome measures Computer skills to organize materials, narratives, correspondence, etc. Obtain initial psychosocial assessment information and incorporate into client’s plan of service Meet service goals of at least 13 sessions per week, billable hours (unless otherwise specified by supervisor due to travel to remote areas or other office obligations) Maintain a caseload of a minimum of 20 clients receiving weekly and/or biweekly services (as assigned by supervisor) Coordinate with all school districts within the service area Inform community of STARRY Program (Outreach) Generate an individualized plan of service for each client Complete accurate case notes within 48 hours of providing service to clients Serve as a resource to the client and family to achieve plan of service goals Complete all required trainings, including but not limited to HIPAA, Crisis Intervention, Cultural Humility, Reporting Child Abuse, TBRI and other Evidence- Based Curriculums Maintain documentation for standards and contract compliance (progress notes for each substantial client contact) Maintain confidentiality of clients Participate in weekend events and after hours appointments as needed Utilize approved evidence-based and promising practices Conduct groups within the guidelines of the contract Provide in-person crisis intervention services as needed Provide group, individual and family sessions Utilize healthy coping skills to reduce secondary trauma Use ethical decision-making and seek guidance and supervision, as needed KEY REQUIREMENTS QUALIFICATIONS Education: Bachelor’s degree in social work or related field. Experience: One year experience in related area. Must be fluent in English and Spanish Approved criminal background report. Able to satisfy all applicable requirements and DFPS standard requirements Good problem solving and decision-making skills Capable of maintaining a flexible work schedule Must be self-motivated with good organization and time management skills Commitment to Trauma-Informed Care Must possess good written, verbal, social media, and electronic communication skills Able to organize, file, and retrieve information Flexible and adaptable, able to make changes as needed to meet expectations Very strong attention to detail Able to operate office machines (e.g. copy, telephone, transcriber, fax) Must be computer literate with ability to maintain records electronically Must be self-motivated with good organizational and time management skills Strong commitment to the mission and vision of STARRY Other: Reliable transportation PHYSICAL REQUIREMENTS Ability to travel regularly Normal office work WORKS COOPERATIVELY WITH: (1) Carver Center for Families Staff; (2) Client Services Specialists; (3) Team Supervisors; (4) Program Staff ACCOUNTABILITIES Reports to the STARRY Team Supervisor and the Director of the Carver Center for Families BENEFITS Unlimited PTO Medical Dental Vision Life and AD&D Disability FSA EAP 401k with company matching