ABA Operations Manager

Company OverviewAt Kids First, we’re on a mission to create a world where every child can thrive and reach their full potential. We provide high quality Applied Behavior Analysis (ABA), Speech, Occupational, and Mental Health therapies to our clients. Join our team and be a part of shaping a brighter future for children.Kids First provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.Purpose of PositionThe ABA Operations Manager will directly report to the Director or Operations, playing a crucial role in ensuring the success of our organization by managing the operational aspects of our ABA services. Working closely with our clinical team, they work on implementing strategies to provide exceptional care at all times. This position calls for a strategic thinker with a hands-on approach to oversee and enhance our current functions, aid in employee growth, and contribute to our company's culture and development.ResponsibilitiesResponsible for organizing and supervising the work and schedules of departmental managers and office staffConducts timely and constructive performance evaluationsManages employee discipline and terminations following company policy, with support from the ABA DirectorOffers guidance to ensure smooth operations across departmentsSupervises day-to-day operations, ensuring efficient ABA service delivery, regulatory compliance, and adherence to quality standardsLeads the ABA Operations Department staff, fostering effective communication, performance, and professional growthMonitors operational metrics and key performance indicators (KPIs) to evaluate performance, pinpoint areas for enhancement, and implement strategies to boost productivity and profitabilityWorks with the administrative team and Clinical Director to create and execute organizational programs, processes, goals, objectives, and initiativesPerforms other duties as assignedQualificationsBachelor’s degree in Business Administration, Operations Management or related field - Required4+ years of experience in Operations and Management - Required5+ years of progressive experience in operations management, including roles of increasing responsibility and leadership4+ years of Comprehensive knowledge of the healthcare sector, including awareness of industry trends, market dynamics, and regulatory mandatesEffective leadership and people management abilities are crucial. Candidates should possess a background in guiding and inspiring cross-functional teams, enhancing performance, and cultivating a cooperative and diverse work atmosphere - RequiredFlexible Hybrid Model: 3x/week onsite in-office, and quarterly visits on-site; Travel Maximum of up to 50% of the time - RequiredCentral Reach ABA Software experience - A plus!Physical Requirement: Exerting up to 50 pounds of force, and lifting as needed, including but not limited to climbing up flights of stairs, and other tasks as neededTechnical Proficiencies: Process development, SOP development, data analysis, Microsoft Office 365, BIPS, ABA principles, data collection software - RequiredObtains strong ethical values, integrity, and a dedication to upholding company governance. Expected to set a positive example and guarantee that the organization adheres to legal and ethical guidelinesWhy Choose Kids First?Flexible Hybrid Approach: Kids First is among the group of ABA companies at the forefront of using telehealth to deliver ABA servicesMake a Lasting Impact: At Kids First, we pride ourselves on our ability to make a difference in our children’s lives by staying focused on our mission, prioritizing ethical practices, and working with the utmost integrity and consistencySupportive Work Environment: Kids First fosters a collaborative work environment. Opportunities for Career Advancement: We believe in promoting from within and providing opportunities for career growth. Health Benefits: Available for eligible employees; Full medical, dental, vision, Long Term Disability, Short Term Disability, Maternity Leave, Paid Time Off, Vacation time and much more!Powered by JazzHRf0dfVhucI6