Technical Support Engineer

We're hiring on behalf of a Haystack partner!The Role Maintain and execute a network of simulators and modeling capabilities Manage network, maintain Authority to Operate (ATO), and improve system design Perform Tier 1-3 troubleshooting during operations, hardware installs, and lifecycle management Support training in a live, virtual, and constructive environment Develop configuration management processes for geographically separated systems Operate virtual environment for large-scale training exercises and build new simulatorsWhat You'll Need Experience working on complex networked distributed systems Experience with Microsoft Windows and Linux Operating Systems Ability to troubleshoot and resolve issues with basic network and operating systems Ability to travel up to 20% of the time TS/SCI clearance Bachelor's degree and 1+ years of experience with Tier 1 Level Technical Support, or 5+ years of experience with Tier 1 Level Technical Support in lieu of a degreeWhat's On Offer Opportunities for growth and innovation on simulation systems Comprehensive benefits package including health, life, disability, financial, and retirement benefits Paid leave, professional development, and tuition assistance Recognition awards program for exceptional performanceApply via Haystack today!