GEM Program Coordinator

About Greenlink Analytics:Greenlink Analytics is a mission-driven, data-focused organization dedicated to fostering sustainable and equitable communities through advanced analytics and policy solutions. Our mission is to drive a clean energy transition as fast and fair as possible. Since Greenlink's establishment in 2015, our clean energy projects and research have made a significant impact, evaluating policies projected to protect over 32,000 lives, avoid 9.6 billion metric tons of CO2 emissions, save cities and communities over $1.2 trillion, and enable more than 200 equitable and participatory policy processes.Position OverviewGreenlink Analytics is seeking a detail-oriented, highly organized GEM Program Coordinator to join our team. This role is integral to the administration and management of the Greenlink Equity Map (GEM) – the nation's leading equity-centered data visualization tool. Their role contributes to the efficient operation and continuous improvement of the platform. The ideal candidate will possess strong administrative, project and product management, and organization skills. They are creative, self-motivated, and strongly interested in energy and environmental justice. The GEM Program Coordinator will report directly to the Director of Community Initiatives. About GEMGEM is a key enabling technology for place-based policy and programming. It explicitly builds upon the feedback and direction of over 300 governments and community-based organizations. Over the past four years, Greenlink donated more than $2.2M in GEM memberships to CBOs, and GEM has enabled over 200 equitable policy processes across the country (where the data and visualizations influenced the implementation of community engagement and/or policy and program design). It contains data on 60 indicators, most of which have national coverage. GEM visually uncovers the intersections of inequities across geographies via an intuitive online interface at the county and census tract level, allowing layering of indicators to explore localized correlations and the creation of multi-indicator, stakeholder-defined indices. It integrates rigorous, peer-reviewed data from public and proprietary sources to support the creation of effective policies and programs. GEM has been featured in profiles by Grist Magazine and the Energy News Network, and awarded by Yale University.Key ResponsibilitiesThe GEM Program Coordinator will be responsible for GEM administrative and platform management, including (but not limited to): Membership Management and EngagementOversee daily administrative operations, including member communication and customer service supportMaintain platform organization, including membership tracking, data, and user guides documentationOrganize memberships, including: new member onboarding, existing member deadlines, membership retention strategies, and Monday.com product managementDevelop and deliver training materials and sessions for new and existing GEM members/project partnersCollect and analyze member feedback to inform improvements and updates to the GEM toolTechnical support for members and the platformTracking Key Performance Indicators (KPIs) & Quality ControlUnderstand and report member use cases utilizing tracking tools, such as  Mixpanel, Google Analytics, and other KPIsPerform regular data quality checks to ensure accuracy and integrityCollaborate with the software developer and data scientists to update and refine the GEM dataset documentationGiving insight into new ways to track important KPIs or integrate collaboration across platformsPerforming Office Hours and Technical SupportConduct platform demonstrationsSupporting Quantitative Research & Project ManagementPull data and mapping images, and support data interpretation for correlation analysesCo-design GEM-related infographics and other collateralSupporting the Interim Director of Community Initiatives with Platform DevelopmentSupport data visualization and indicator updatesLead project management, tracking milestones, timelines, and deliverablesReporting and solving problems with platform interfacing programs (e.g., Mixpanel, Google Analytics, SendGrid, etc.)Support with scheduling and note-takingPrepare progress reports for senior management and membersQualificationsRequiredBachelor’s degree in Data Science, Environmental Science / Policy, Public Administration, Urban Planning, or a related fieldAt least 3 years of experience in project, platform, and membership managementStrong organizational skills and attention to detailExcellent written and verbal communication skillsProficiency in Microsoft Office Suite and Google SuiteDemonstrated interest in energy and environmental justice, and community engagementAbility to work independently and collaboratively in a fast-paced environmentPreferredExperience working with data visualization tools and platformsProficiency in data management tools (e.g., Mixpanel, Excel, Tableau, etc.) Competencies in data analytics, translation, and storytellingExperience or skills in platform designLocation: Remote; Greenlink is headquartered in Atlanta, GA, but our team is distributed; the supervising manager for this role will be on Pacific Standard Time (on the West Coast).Part-time Salary: 25 hours per week at $40 an hourApplication Process:Interested candidates should submit a resume, cover letter, and three professional references to our Interim Director of Community Initiatives, Samantha Houck at hiring@greenlinkanalytics.org. Please subject line the email: GEM PC 2026In your cover letter, please describe your experience with project and platform management, data organization, and your interest in energy and environmental justice.Greenlink Analytics is an equal opportunity employer and strongly encourages applications from diverse candidates. This position is only open to candidates who reside and are authorized to work in the United States on a full-time basis. Join us in our mission to create sustainable and equitable communities through data-driven solutions!Tips: Provide a summary of the role, what success in the position looks like, and how this role fits into the organization overall.