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Support Staff - ala DC

AlaWashington, DCApril 14th, 2026
Day in the Life of the Service Backbone (Host • Runner • Busser) You’re not “just support.” You’re the reason the room flows, the reason tables turn clean, and the reason guests feel taken care of before they even know what they need. This role is movement, timing, awareness — and pride. Pre-shift — Set the room to win You check the floor, stock what’s low, polish what needs polishing, and make sure the space looks sharp. You’re already thinking: How do we keep this smooth tonight? Doors open — First impression starts with you You greet guests with energy and control. You manage the pace, communicate waits clearly, and keep the front calm even when the room is filling fast. You’re not seating randomly — you’re building flow. Service hits — You become the engine Food is up. Drinks are running. Tables are turning. You move with purpose:  running plates accurately and fast  clearing and resetting tables cleanly  refilling waters, restocking stations, resetting the room  keeping the lanes clear so the team can execute You’re constantly scanning: what needs clearing, who needs help, what table is about to flip, what station is low, what’s slowing the room down. Peak rush — Controlled chaos, clean execution This is where pros show up. You don’t freeze. You don’t disappear. You keep the machine moving: silent efficiency, quick hands, clean resets, strong communication. When servers are in the weeds, you’re the difference between “barely surviving” and “crushing service.” Guest experience — Even when you’re not the one talking You still deliver hospitality: a genuine hello, a quick assist, a calm presence. You move through the room like you belong there — because you do. Close — Leave it better than you found it You break down with discipline: sanitize, reset, stock, organize. You respect the next shift. You respect the room. You finish strong. What you’ll do (the role, straight up)  Support the dining room flow: greet, run, clear, reset, restock  Run food and assist with timing so tables receive dishes as intended  Maintain cleanliness and readiness: tables, service stations, expo areas  Communicate clearly with managers, servers, kitchen, and bar  Help turn tables efficiently while keeping the space polished and guest-ready  Follow safety and sanitation standards at all times What we’re looking for  Fast, focused, and dependable — you show up and you move  Clear communicator who takes direction well  Detail-obsessed: table numbers, pacing, cleanliness, timing  Comfortable in high volume with constant movement  Hospitality mindset — you care about the guest experience, always  Experience is a plus, but we’ll train the right person The physical side (real talk)  Standing and moving for the full shift  Carrying trays, buss bins, glass racks, and supplies as needed  Working in a fast-paced environment around hot/cold areas and tight lanes If you’re this person… You don’t need the spotlight to take pride in the work. You like speed, structure, and being the reason the team wins. Apply for Support — ala DC. Job Types: Full-time, Part-time Pay: From $18.00 per hour Work Location: In person