Louisiana Regional CSEY Advocacy Coordinator
At Unbound Now, it has always been our aim to fight for the protection of the vulnerable, identify the exploited, and advocate for survivors of human trafficking on their path to restoration. We are motivated by our faith in Jesus and work each day as people who are hope-driven, service-oriented, and excellence-focused. To learn more about our values, please read our Statement of Faith
Job Title: CSEY Advocacy Coordinator
Job Status: Full-time, exempt, DCFS contract-funded with intent to apply for continued funding
Job Location: Regional Office, LA
Job Summary: The primary functions of the CSEY Advocacy Coordinator are to provide leadership and supervision for the regional CSEY advocacy team; ensure effective CSEY Advocate training and excellence in regional service delivery; develop and maintain strong relationships with local DCFS, law enforcement, service partners, and other referral sources; monitor intake of new clients; and ensure timely and accurate documentation, data collection, and regional reporting.
Compensation: Annual salary
Benefits: Unbound Now offers a generous benefits package including health insurance for employee and family with premiums covered by employer; employer-paid life insurance for employee; and the option to participate in Unbound Now's retirement plan (with 3% salary match after 90 days with a 1-year vesting period). Dental and Vision are available at employee expense
Schedule/Availability: Generally, Monday through Friday, 8:30-5:30. Weekends, evenings, and holidays as needed. Share backup/supervisory call with the CSEY Advocacy Coordinator in a nearby region—anticipated 45-50 hour work week
Working conditions: Some work is performed in a normal office environment, other service-provider conditions, or other professional environments. Some work within the community, in high-vulnerability locations
Travel: This position will require some travel within the region for crisis response, partner meetings, training, and team/professional development opportunities
Job Responsibilities:
Lead regional CSEY advocacy team
Supervise regional CSEY Advocates and Program Support Specialists
Develop and maintain good working relationships with local DCFS, law enforcement agencies, service providers, and other referral sources
Ensure high-quality CSEY advocacy services regionally
Proactively communicate with the Director of the Louisiana CSEY Advocacy Program regarding any issues related to the regional CSEY advocacy team
In coordination with the Director of the Louisiana CSEY Advocacy Program, implement and monitor compliance with policies and procedures for CSEY advocacy
In coordination with the Director of the Louisiana CSEY Advocacy Program, recruit, screen, train, engage, supervise, and retain CSEY Advocates and a Program Support Specialist
Schedule and document all required trainings for advocates, volunteers, and interns
Schedule and facilitate weekly advocacy team meetings and staffings
Provide weekly supervision for each CSEY advocate
Provide training and support to CSEY Advocates in the implementation of the OHTS tool
Ensure that the regional team adheres to the budget and spending protocols
Seek informal feedback from service partners
Monitor for red flags or inappropriate behaviors and/or policy violations.
Respond appropriately to allegations of abuse, including youth-to-youth sexual activity
Take allegations seriously
Respond immediately - if there is a reason to believe behavior is abusive, report to authorities
Report to the Director of the Louisiana CSEY Advocacy Program immediately
In coordination with the Director of the Louisiana CSEY Advocacy Program, collect information, as appropriate, and develop and document the response and corrective action
Determine and meet the needs of the alleged victim, as appropriate
Prevent further access by the alleged perpetrator
Prepare regional programmatic and financial reports
Participate in the Unbound Now advocate resilience group
Conduct annual CSEY Advocate and Program Support Specialist performance reviews
Assist in setting goals and providing data for future DCFS funding applications
Meet regularly with Unbound Now Directors of Survivor Advocacy for peer support
Submit expense documentation properly and within the required time frames per the company's expense policy
Card Managers are responsible for reviewing each team member’s spend and assessing adherence to policy weekly, and following all Ramp Monthly Closeout Instructions and Process
Submit travel reimbursements daily and approve TripLog weekly, adhering to all travel guidelines
Review and approve timesheets bi-weekly- identifying that grant allocations are met
Complete all Unbound Now required training on time
This position description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. The scope of the position may change as necessitated by organizational demands.
Desired Outcomes:
Clients served with professionalism and compassion - both in terms of relational support and case management
High standards of excellence are upheld by the regional CSEY advocacy team, including in the areas of protocol, compliance, and best practices
Excellent working relationships with local DCFS, law enforcement, care coordinators, service partners, and any other referral sources
CSEY Advocates are well supported
Compliance with Unbound Now policies
Collaboration and congruence with other Unbound Now offices’ advocacy programs through the oversight of Unbound Now's Survivor Advocacy Program Director
Working Relationships:
Supervisor: Director of Louisiana CSEY Advocacy Program
Works with: Regional CSEY Advocates and Program Support Specialist, and Unbound Now HQ team
Supervises: Regional CSEY Advocates, Program Support Specialist, and Volunteers/Interns
Experience and Education:
Bachelor's Degree or higher in psychology, social work, or related field
Supervisory and leadership experience
Program management experience
Experience working with survivors of human trafficking or youth in crisis
Trained and experienced in trauma-informed care
Training in the use and supervision of motivational interviewing, preferred
Job Requirements:
Mature Christian faith, as evidenced by participation in a local Christian church
Three references (supervisor, professional, personal)
Willingness to use personal vehicle for work travel; valid driver’s license, reliable vehicle, current car insurance
Supervisory experience
Complete Unbound Now’s Foundations training
Fulfill Unbound Now’s annual and ongoing training requirements for abuse prevention
Agree to and pass all required criminal background checks
Pass employment eligibility verification
Excellent organizational and administrative abilities
Excellent communication and interpersonal skills
Experience working with survivors of human trafficking or youth in crisis
Trained and experienced in trauma-informed care
Culturally competent and humble
Ability and willingness to maintain the confidentiality of sensitive information
Ability to problem solve in the moment with CSEY Advocates and provide coaching and resources as needed
Abide by Unbound Now policies at all times
Agree to and pass all required criminal background checks
Training in the use and supervision of motivational interviewing, preferred
Physical and Driving Requirements
Must possess a valid driver’s license and be able to operate a personal or company vehicle as needed for work-related travel.
Demands the ability to respond on scene during all hours of the night.
Occasional physical demands may require the ability to lift or carry loads up to 50 pounds.
Frequent demands require close visual attention to detail and prolonged periods of mental concentration.