Service Manager

Service Manager | Subaru of North Miami (Lithia & Driveway)Are you a high-performing Service Manager ready for your next opportunity?Subaru of North Miami, part of the Lithia & Driveway family (Fortune 500), is growing fast and looking for an experienced Service Manager to lead a high-performing team.If you have a proven track record in fixed operations, strong leadership skills, and a passion for delivering exceptional customer service we want to talk to you.What You'll DoLead, recruit, train, and develop service staffDrive productivity, efficiency, and profitability in the service departmentCoach Service Advisors daily to improve performance and customer experienceEnsure technicians are trained and equipped to meet customer needsMaintain high CSI and resolve customer concerns professionallyOversee repair order accuracy, compliance, and manufacturer standardsManage warranty, receivables, and service processesMonitor KPIs, control expenses, and drive revenue through reporting (MIS)Maintain a safe, clean, and organized service environment (OSHA compliant)Lead daily/monthly meetings and ensure team accountabilityWhat We're Looking For3/4+ years of experience as a Service Manager in a dealershipStrong leadership and team-building skillsExcellent communication and problem-solving abilitiesProcess-driven with strong attention to detailAbility to drive results and exceed performance goalsValid driver's license with acceptable driving recordWhy Join Us?Fortune 500 company Lithia & DrivewayGrowth opportunities within one of the fastest-growing automotive groupsCompetitive pay + performance-driven environmentA team culture that values leadership, accountability, and resultsBenefits We Offer Best in Class Industry Benefits:Competitive payMedical, Dental and Vision PlansPaid Holidays & PTOShort and Long-Term DisabilityPaid Life Insurance401(k) Retirement PlanEmployee Stock Purchase PlanLithia Learning CenterVehicle Purchase DiscountsWellness ProgramsHigh School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.Apply today and take your career to the next level.