Manager Data Center Engineering

Join our dynamic Data Center Engineering Operations Team and become a critical architect of the infrastructure that powers global cloud computing. You'll play a pivotal role in maintaining the heartbeat of Amazon Web Services' physical infrastructure, ensuring seamless operations that support millions of customers worldwide.The Data Center Chief Engineer (CE) is responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves planned preventative maintenance of equipment, daily corrective work, and emergency response. The CE serves as an expert technical resource interacting with onsite Engineering Operations Technicians (EOT) and any third-party vendors. They are expected to be a singular focal point for all facility operations within a given data center and to support AWS.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help.You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role.NOTE: Relocation assistance will be provided to eligible candidates who relocate for this position.Ability to travel to or commute between data center locations as neededWillingness to temporarily work at alternative sites during training periods or until assigned facility is operationalTravel frequency will vary based on business needs and operational status of assigned facilityCandidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs.Act as the primary escalation point for all facilities-related issues. Oversee operation and management of routine and emergency services on a variety of critical systems such as switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.· Perform root cause analysis of equipment failures and troubleshooting of facility within internal Service Level Agreements (SLA).· Provide training and guidance to Engineering Operations Technicians and are responsible for working with Facility Manager (FM) to set team culture.· Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams· May assist in the building out of new facilities and assist in projects to increase current facility efficiency· Working outside of normal business hours for routine maintenance as required, including responding to out-of-hours emergency calls.· Work with IT managers and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability and efficiency· Establish building performance benchmarks, conduct analyses, and prepare reports on all aspects of the critical facility of operations and maintenance.· Utilize Microsoft Excel, Word, Outlook and other basic administrative tools to perform day-to-day tasks3+ years of Microsoft Office products and applications experience3+ years of mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience including industrial electrical and mechanical systemsExperience with reading and writing procedures, technical documents, and engineering drawingsExperience in data center engineering or operationsExperience in construction or project managementExperience leading technical teams through daily operations and maintenance evolutionsMust be able to work in an environment that involves walking, stooping, bending, and climbing to access equipmentAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave.