Chief Operating Officer - Legal/Clinical Operations Executive
Only Considering Houston Candidates at this timeMust have legal background About UsWe are a rapidly growing medical-legal services company that serves as the operational bridge between physicians, attorneys, and healthcare providers. We help legal teams efficiently access medical records, treatment documentation, provider coordination, and expert support necessary to advocate for their clients.Our organization specializes in managing the complex intersection of healthcare and law, ensuring seamless communication and coordination between medical professionals and legal stakeholders.Position SummaryWe are seeking an experienced Chief Operating Officer (COO) with a strong background in legal services, personal injury, litigation support, case management, or medical-legal operations. Houston-based candidates are strongly preferred.This role will oversee all operational functions while helping scale a high-growth organization serving attorneys, physicians, and healthcare providers. The ideal candidate understands both professional services operations and the unique demands of legal case support environments.Key ResponsibilitiesLead company-wide operations, including case management, client services, provider relations, and administrative functionsDevelop and implement scalable operational systems and workflowsOversee relationships with law firms, attorneys, physicians, and healthcare providersEnsure timely coordination of medical records, scheduling, treatment documentation, and case support servicesBuild KPI reporting systems to improve efficiency, turnaround times, and client satisfactionRecruit, develop, and manage operational leadership teamsPartner with executive leadership on strategic growth initiativesEnsure compliance with HIPAA, privacy regulations, and applicable legal requirementsIdentify operational bottlenecks and implement process improvementsSupport business development efforts and strategic partnershipsRequired QualificationsBachelor's degree required; JD, MBA, MHA, or related advanced degree preferred5+ years of executive or senior operations leadership experienceExperience managing teams and scaling service-based organizationsStrong leadership, communication, and organizational skillsExperience with CRM, case management, and operational reporting systemsHighly Preferred ExperiencePersonal injury law firmsLitigation support servicesMedical record retrieval and managementMedical-legal consultingLegal operations managementWorkers' compensation case managementHealthcare and legal services coordinationAttorney-client service environmentsPhysician and provider network managementCompensation & BenefitsCompetitive base salaryPerformance-based bonus opportunitiesLeadership growth potentialFlexible work environmentHealth benefitsPaid time offHow to ApplyPlease submit your resume and a brief cover letter detailing your leadership experience in legal services, medical-legal operations, personal injury, litigation support, or related professional service industries.