Supervisor Hotel Front Desk - 3rd shift

Delaware North Gaming is seeking full-time Hotel Front Desk Supervisors to join our team at the Sheraton Hotel in Nashua, New Hampshire . As Front Desk Supervisor, you will be responsible for supervising front desk operations and providing exceptional service to our guests.Please make an application promptly if you are a good match for this role due to high levels of interest.If you’re looking for an opportunity to grow your career with a leading hospitality company and make connections with team members and guests from all over the world, apply now.We care about our team member’s personal and professional well-being. Weekly pay Training and development opportunities Flexible work schedules Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement. Train and supervise the front desk team members to ensure adherence to quality standards, deadlines, and proper procedures; evaluate team member job performance and recommend appropriate rewards or corrective actions. Provide team members with guidance on handling difficult problems or in resolving escalated guest complaints. Implement policies, procedures, and service standards in conjunction with management. Prepare and issue work schedules, deadlines, and duty assignments for office or administrative team members. Coordinate with the housekeeping department. At least 2 years experience in hospitality, with front desk experience is preferred. Computer literate in MS Office programs; some experience with property management systems preferred. Must be fluent in the English language, both spoken and written. No college degree required. Available to work nights and weekends. Ability to walk and stand for long periods of time, as well as bend and climb stairs throughout shifts. Shift details Evenings Weekdays as neededOur operations span the world, offering you unique paths to growth and success. With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals. xhqgsiq Together, we’re shaping the future of hospitality — come grow with us! Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status. $