Collateral Processor - Retail Bank Operations

Collateral ProcessorAs a Collateral Processor within PNC's Retail Bank Operations organization, you can play a critical role in the success of PNC as a member of our Retail Bank Operations team. You'll help drive crucial behind-the-scenes functions for many lines of business. This includes essential items such as managing the cash needs of our branch and ATM networks, protecting the bank from potential fraud, and identifying ways to continually improve our processes. If you're ready for exciting new challenges in your career, bring your passion and expertise to PNC. At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued, and have an opportunity to contribute to the company's success. As a Collateral Processor within PNC's Retail Bank Operations organization, you will be based in Brecksville, OH. The Collateral Processor supports many daily operational workflows by maintaining accurate records, updating tracking tools, and coordinating with internal departments to ensure documentation is correct before sending to specific states for lien placement. This role requires strong attention to detail, effective time management, and the ability to prioritize multiple tasks in a fast-paced environment. Responsibilities include sorting, researching and processing physical records, updating spreadsheets to track workflow and deadlines, and communicating proactively to resolve missing or incorrect information. Computer proficiency, particularly with Microsoft Excel, Word, and Outlook. The Collateral Processor contributes to overall operational efficiency by ensuring information is accurate, organized, and readily accessible. Additionally, this team supports remote team members by processing remote print requests, assembling and mail documents within required service levels. Schedule: Monday - Friday 7:30am - 4:00pm ET OR 8:00am - 4:30pm ET Maintain organized records and ensure proper documentation retention. Update multiple spreadsheets and tracking tools to monitor workflow. Communicate with internal departments to obtain missing information or clarification Ability to prioritize workload and meet deadlines Computer proficiency including Microsoft products Processes collateral activities, including incoming/outgoing mail, sending documentation to State DMV offices for lien placement on vehicle titles, remote printing and letters for other Collateral teams, and creating/approving check requests in accordance with established policies, procedures, and regulations. Partners with internal and/or external business partners to route communications, documents, or other action items to complete transactions. Identifies and may resolve exceptions and escalates appropriately. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.