Member Advisor (Consumer Loan Officer)
Member Advisors are Loan Officers at Blue Eagle!Member Advisors serve as the Credit Union's primary front-line member service representatives and are responsible for creating an exceptional impression on all our members by offering solutions that help them see banking differently!Key job functions include, but are not limited to:Leading and growing the Credit Union through the addition of new members and the expansion of existing member relationships using probing and interviewing skillsFocusing on the growth of the Credit Union's loan portfolios (accept application, underwrite loan, decision loan, close loan)Attaining sales goalsProfessionally & timely responses to member inquiries by phone, email, chat, and/or in personAccurately performing transactional and operational responsibilities by learning all aspects of branch and/or contact center operations; protecting against risk of lossBecoming proficient in credit union regulations, policies, and proceduresWhy join the top notch culture at Blue Eagle Credit Union:Monthly INCENTIVE earning potential of up to an additional $5.00 per hour based on productionQuarterly BONUS earning potentialGenerous paid time off of 160 hours per year (4 weeks) starts accruing day 1Paid holidays equates to an additional 10 days off per yearFREE health, dental, vision insuranceFREE telemedicine services for all team members (and your immediate family)401(k) plan with company match of 100% up to 6%Active wellness program with gym membership reimbursements and more!Ancillary offerings include cancer, critical illness, accident, and supplemental life insurancesHealth Savings Account optionsDependent Care Flexible Spending AccountMental Health resourcesCommunity involvement opportunities provide an additional 8 hours of paid time off to serveCareer developmentRequirementsRequirementsThe ‘must haves’ for this position include:Excellent member service experienceHigh School diploma or GED equivalent requiredExposure to a sales and service environment that has sales goalsEngaging personality with strong communication skills with the ability to influence othersExperience utilizing Microsoft Office Suite or Google ApplicationsAbility to be registered in the Nationwide Multistate Licensing System and Registry (NMLS)Preference will be given to applicants who have applicable experience in the credit union or banking industryTo name a few expectations, this person:Becomes a lending expert including performing the entire consumer loan process and residential mortgage process from interview to close by accepting, analyzing, underwriting on loan applications up to individual lending authority.Provides ongoing support to members via a needs based sales approach of the Credit Union's products and services.Becomes a Credit Union ambassador and fluent in all branch operations.Develops new business and maintains an active pipeline via outbound sales calls and business development initiatives to ensure individual and team sales goals are accomplishedThis position requires candidate to work at any location in the Roanoke Market. Following training, Member Advisors are placed within a branch best fit for your success.If you are pumped about this career opportunity, click to electronically sign the application and submit it along with your resume. We look forward to meeting you!