Front Desk Receptionist

We are assisting our client, an award-winning medical practice, with their search for a bilingual Receptionist (English and Mandarin/Cantonese). Location: Onsite- BellevueUS citizens and those authorized to work in the US are encouraged to apply.Work sponsorship is not available at this time.Length of Assignment – Direct hire Compensation - $25-27 Hourly Additional Compensation: This position is not eligible for bonus or incentive compensation.Benefits: Benefits available to eligible employees or consultants may include medical, dental, and vision insurance, paid sick leave, retirement savings plans, and other employer sponsored programs. Description:About the Practice We are a busy ophthalmology clinic dedicated to providing excellent patient care in a welcoming and efficient environment. As a single-provider specialty practice, the team works closely together to support patients and maintain smooth clinic operations.We are currently seeking a Front Desk Receptionist who will serve as the central hub of the clinic. This role is critical to ensuring patients feel welcomed, appointments run smoothly, and communication between staff and patients remains organized.Position Overview The Front Desk Receptionist is responsible for managing patient communication, scheduling, and front desk operations. This is a fast-paced position that requires strong attention to detail, excellent customer service, and the ability to multitask.Key ResponsibilitiesAnswer incoming phone calls and respond to patient inquiriesManage and respond to voicemail and text messages from patientsCheck patients in with accuracy and attention to detailSchedule and confirm patient appointmentsManage incoming faxes and route information appropriatelyCommunicate with clinical staff and clinic manager regarding patient needsAssist with insurance and billing questions as neededMaintain a friendly and professional front desk environmentQualificationsPrior experience in a medical office or front desk role preferredStrong organizational and multitasking skillsExcellent communication and customer service abilitiesAbility to remain calm and efficient in a fast-paced environmentComfortable using scheduling systems and electronic medical recordsPreferred QualificationsAbility to speak Chinese (Mandarin or Cantonese) strongly preferredExperience working in a medical clinic or ophthalmology practiceIdeal CandidateFriendly, upbeat, and patient-focusedHighly organized with strong attention to detailComfortable managing a high volume of phone calls and patient interactionsReliable and able to work independentlyIf you enjoy working with patients and thrive in a dynamic medical environment, we would love to hear from you.Benefits:401(k)Dental insuranceHealth insurancePaid time offWork Location: In person About Hansell Tierney: Hansell Tierney is one of the premier staffing and recruiting companies in the Pacific Northwest. Launched in 2001, we are a woman-owned business that serves and staffs Northwest organizations by doing things the right way, not just the easiest way. Hansell Tierney partners with candidates and clients to match the best candidates with interesting local opportunities. We navigate every relationship with the highest level of discretion and service while holding ourselves accountable to our promises. Our business thrives on our deep understanding of the job market and our ability to skillfully tailor our recruitment process to meet our clients’ unique needs. This Organization Participates in E-Verify This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact the Department of Homeland Security or Social Security Administration so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. Compensation and Benefits DisclosureThe compensation range listed above represents the expected range for this position. Actual compensation may vary based on factors including experience, skills, internal equity, and geographic location. Benefits available to eligible employees or consultants may include medical, dental, and vision insurance, paid sick leave, retirement savings plans, paid time off, and other employer-sponsored programs.