Parts Counterperson

Parts Counter PersonThe Parts Counter Person is responsible for greeting and working with customers, technicians, and advisors in a friendly professional manner. Assist customers, technicians and advisors in selecting and purchasing parts and accessories. Using dealership's computer system to look up parts, inventory, and process orders. Provide accurate pricing, availability, and order status information. Support service technicians by locating, ordering, and delivering needed parts promptly. Maintain parts department shelves, displays, and keeping counter areas neat and organized. Handle phone calls, and online inquiries for parts requests, and build strong relationships with customers to encourage repeat business.By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers!Parts Counter Person Compensation and Benefits:Competitive PayFull time hours, with over timeHealth InsurancePTO (After a year of employment)401(K)(After a year of employment)Parts Counter Person Responsibilities:Oversee the parts sales process from start to finishWork with parts manager to locate any parts not in stockComplete special order part request for the customerCommunicate with customer on parts statusCommunicate with staff and customers in a friendly and professional mannerMust follow all company safety policies and proceduresUnderstand and follow federal, state and local regulations applicable to industryParts Counter Person Requirements:Previous experience at a Ford dealership is a plusAbility to identify the problem quicklyKnowledge of automobilesEffective analytical and communication skillsStrong reading, computer, and mathematics skillsAbility to learn new technology and repair and service procedures and specificationsMinimum of 1 year in service departmentAbility to lift 50 pounds and work on your feet for extended periods of timeAbility to work in a fast-paced environmentBasic computer skillsPositive, friendly attitudeHigh school diploma or equivalentExperience with auto parts sales (preferred)Ability to work in a fast-paced work environmentStrong organizational and time management skillsDetail-oriented, have a professional appearance and strong work ethicWe are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.