IT Field Engineer
IT Field Service Engineer (MSP Experience Required)Location: NYCWork Type: Field-Based Onsite (Travel Required)Join Netsurit, ranked #305 on Inc. 5000 Americas Fastest-Growing Private Companies and a 2024 Global MSP501 Top 500 Managed Service Provider! Be part of a team driving AI-powered IT innovation while delivering hands-on support to clients across the NY Metro area.About the RoleAs a Field Service Engineer, you’ll provide expert on-site and remote IT support, implementing and troubleshooting advanced technologies for our clients. You’ll work with a variety of systems, including networking, virtualization, and cloud environments, while delivering exceptional client service.What You will doDeliver on-site and remote IT support for clients across the NYC area.Implement and troubleshoot advanced technologies in networking, virtualization, and cloud environments.Configure systems and network architecture for new and existing clients.Install and support multi-vendor hardware: Servers, SAN, LAN, WAN, VPN.Monitor Disaster Recovery and Business Continuity solutions.Provide exceptional client service and document all work clearly and professionally.Collaborate on AI-driven projects that enhance automation and efficiency.What We’re Looking For5+ years IT support experience, with MSP background requiredStrong technical skills in:Active Directory, Group PolicyMicrosoft Azure, Intune (Android/iOS)VMware / Hyper-V, LAN/WAN, Wi-Fi, FirewallsWindows Server OS (install, troubleshoot, maintain)Mac OS (must-have)Bonus: Basic Linux knowledge and any AI/automation experienceExcellent communication and documentation skillsValid driver’s license and reliable vehicle for travel in NYCIndustry certifications are a big plusGrowth OpportunitiesLearn and upskill in AI technologies including Microsoft Copilot, Azure AI, and automation toolsAccess to professional development and certificationsWork alongside experienced engineers and expand your expertise across cloud, virtualization, and networkingWhy Netsurit?Work with award-winning, fast-growing global MSPCollaborate with a team that values your ideas and expertiseProfessional growth through certifications and skill developmentCompetitive compensation and benefitsArtificial Intelligence Innovation:Join Netsurit at the forefront of AI transformation - where technology meets ambition. Help us design, implement, and scale intelligent solutions that empower our clients to automate processes, uncover insights, and accelerate growth. Leverage tools like Microsoft Copilot, Azure AI, and custom machine learning models to turn data into meaningful business outcomes. Be part of a team that’s shaping the future of AI-powered innovation.✅TO APPLY: Send your profile to Charlene.Kleyn@netsurit.comNote to Agencies: Principals only. No recruiters, no agencies, no unsolicited services.