Senior Sales and Operations Coordinator US
Job PurposeThe Senior Sales and Operations Coordinator is the first person you see when you walk into a Herc Rentals branch or dial a Herc Rentals phone number. The ideal person for this role is energetic, eager to help, and hungry to learn and grow their career.What You Will DoProactively answer and resolve customer questionsSchedule delivery and pickup of equipment and become a trusted partner to the drivers and delivery vendorsOptimize routing of drivers by being a DOT Regulations expertAid and support the other coordinators at the branchBe a trusted partner to the territory sales representativesManage a portfolio of customersMaximize revenue through superior customer service on all existing ordersFinalize sales for both inbound and outbound callsProvide customers with expert advice on the selection, operation and maintenance of all the various types of equipmentGenerate, process, analyze and review the daily business reportsSupport all team membersBuild fluency with Fleet, Procurement, and daily dashboard and branch manager checklistsAct as local expert on Optimus and pricing practicesAssist others with Salesforce.comContinue to open accounts and prescreen customers using eApplyRequirementsHigh school or GED required, College Degree preferred2-4 years of relatable experienceMust be fluent in Rental ManFluent with On the Go useProficient in DOT Regulations and load securement guidelinesA valid driver's license with a clean driving recordSkillsAbility to drive and operate multiple types of vehicles and equipmentAbility to communicate with customersDecision Making/JudgementInitiativePlanning Personal OrganizationAdaptability/FlexibilityTeamworkPay Range$26 - $30 per hourBenefitsKeeping You HealthyMedical, Dental, and Vision CoverageLife and disability insuranceFlex spending and health savings accountsVirtual Health Visits24 Hour Nurse LineHealthy Pregnancy ProgramTobacco Cessation ProgramWeight Loss ProgramBuilding Your Financial Future401(k) plan with company matchEmployee Stock Purchase ProgramLife & Work HarmonyPaid Time Off (Holidays, Vacations, Sick Days)Paid parental leaveMilitary leave & support for those in the National Guard and ReservesEmployee Assistance Program (EAP)Adoption Assistance Reimbursement ProgramTuition Reimbursement ProgramAuto & Home Insurance DiscountsProtecting You & Your FamilyCompany Paid Life InsuranceSupplemental Life InsuranceAccidental Death & Dismemberment InsuranceCompany Paid Disability InsuranceSupplemental Disability InsuranceGroup Legal PlanCritical Illness InsuranceAccident InsuranceEqual Employment Opportunity StatementHerc does not discriminate in employment based on the basis of race, creed, color, religion, sex, age, disability, national origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factors.J-18808-Ljbffr