BDC Administrator

Dealership:L0535 Buick GMC of North Miami?? Buick GMC of North Miami is Hiring Immediately!"Where Professional Grade Performance Meets Opportunity."BDC Representative$15/Hour + Commission | Unlimited Earning PotentialAre you an experienced automotive BDC or Internet Sales professional ready to accelerate your career?Buick GMC of North Miami, proudly part of the Lithia & Driveway family of dealerships, is looking for driven, energetic, and customer-focused Business Development Center (BDC) Representatives to help fuel our continued growth.If you thrive in a fast-paced environment, know how to convert leads into appointments, and understand the importance of delivering a Professional Grade customer experience — we want to meet you!What You'll Do:Handle high-volume inbound and outbound customer callsRespond promptly to internet leads via phone, email, and CRMAsk the right questions to understand customer needsSet and confirm quality appointments for the sales teamFollow up consistently to maximize showroom trafficMaintain accurate and detailed CRM recordsDeliver an exceptional customer experience from first contactWhat We're Looking For:Dealership experience required (Automotive BDC/Internet Sales only)Customer-focused, energetic, and self-motivatedStrong phone presence with excellent communication skillsAbility to handle heavy call volume with professionalismPersuasive with a natural knack for salesTech-savvy and comfortable working in CRM systemsHighly organized with strong attention to detailWhy Buick GMC of North Miami?Competitive hourly pay + commission structureGrowth opportunities within the Lithia & Driveway networkSupportive leadership and team environmentFast-paced, high-opportunity storeCareer advancement potentialBenefitsWe offer best in class industry benefits:• Competitive pay• Medical, Dental and Vision Plans• Paid Holidays & PTO• Short and Long-Term Disability• Paid Life Insurance• 401(k) Retirement Plan• Employee Stock Purchase Plan• Lithia Learning Center• Vehicle Purchase Discounts• Wellness ProgramsHigh School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.If you're ready to rev up your automotive career and be part of a Professional Grade team, apply today!